Logo for Nando's UK & IRE

People Partner - 12 month FTC

Role overview

Qualifications

  • Proven experience as a People Business Partner (or equivalent) in a fast-paced, multi-site environment (ideally hospitality, retail or customer-facing operations).
  • Strong ability to partner with senior leaders (Regional Director, MDs) and cross-functional HR teams.
  • Sound understanding of HR principles and legal framework with ability to apply to talent planning, performance, learning interventions and culture initiatives.
  • Strategic, long-term thinker with excellent stakeholder management, adaptability, empathy and strong facilitation skills.

Responsibilities

  • Partner with the Regional Director to understand, implement and manage talent planning across the region; own manpower and succession plans.
  • Support quarterly regional people reviews covering talent, culture, insights and business performance.
  • Translate talent plan outputs into actions to grow the internal pipeline, meet manpower needs, and promote the best people while preserving culture.
  • Work with RD/MDs and LD to identify learning interventions, support succession, and address poor performance with appropriate guidance.

About the company

Nando's UK & IRE logo

Nando's UK & IRE

Restaurants & Food Service

Portuguese flavour, African fire 🌢 Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK? Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another. Fast forward five years and Nando’s landed in the UK, with stops in Mozambique. Now, with over 480 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea. We’ve got a growing family of 20,000 Nandocas, fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi – because it’s the people that make the chicken. Want to join? Check out our vacancies: https://nandos.careers/

Company details

IndustryRestaurants & Food Service
Company size10001

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Job description

Salary up to: Competitive

People Partner - Ireland, Scotland & Wales

Base - Ireland

About the role:

 

Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our People, our customers and the communities we work in.   Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders and suppliers, but most importantly, our customers.

 

The role of Regional People Partner will partner Senior MDs and their teams to develop and then deliver an effective Regional People Plan (understanding manpower need, internal pipeline and talent acquisition requirement) that ensures that we attract, identify, select, engage and develop talent from Nandoca through to Regional MD. They will support Talent and the People Director to bring these plans together into Nando's overall People Plan allowing us to build a clear understanding and plan around our internal pipeline and our external talent need.

 

 

Key Responsibilities & Expectations:

 

  • To work in partnership with the Regional Director to accurately understand, implement and manage talent planning activities across the region taking overall ownership of the manpower and succession plans

  • To support quarterly people reviews across the region. These reviews will cover all aspects of the people agenda addressing talent plans, gaining Nandoca insights and understanding business performance, ensuring we are knowingly taking care of our culture

  • From talent plan outputs ensure that 'Flying Higher' is growing people to be the best they can be in order to step up and be job ready thus meeting the internal manpower needs whilst knowingly taking care of our culture

  • To play a role in benchmarking internal promotes to ensure we are growing and promoting the best people in our industry who will support our business growth and enhance & deepen our cultural strength

  • To link and work with L&D to understand current learning interventions to support talent growth. Also sharing knowledge of talent gaps where appropriate learning interventions may be required to support our internal succession

  • To work with the RD/MDs in understanding and addressing poor performance, by providing appropriate support and advice.

 

 

Key Stakeholders:

 

This role will touch into many different parts of the business, including:

  • RD / MD’s

  • L&D

  • Talent Team

  • Wider People Team

 

 

The candidate should possess / be:

 

  • Proven experience operating as a People Business Partner (or equivalent) within a fast paced, multi-site environment, ideally hospitality, retail or customer facing operations

  • Has an innate desire for people to be the very best they can be so they can realise their full potential

  • Exhibits genuine curiosity and interest across HR and as such has a sound understanding of the principles of HR, legal HR framework and the role it plays within Nando's

  • Demonstrates an ability to work in true partnership through appropriate support, guidance, challenge, collaboration and co-creation

  • An authentic leadership style, inspiring key stakeholders to work in partnership

  • Adaptable - knowing how and when to compromise so as to protect the individual, region and business

  • Able to provide empathy but balanced with the appropriate level of objectivity

  • Able to make sound judgements with maturity, knowing when to exercise discretion and when to escalate issues/matters

  • Is able to take a long term, strategic view to the people agenda so that growth needs are met and cultural strength is enhanced

  • Is able to deliver the overall strategic plan consistently but in a practical way so regional variations/needs are considered and met - resourceful, forward thinking and intuitive

  • Hungry to be part of more and actively shares best practice with others

  • Strong facilitation skills

 

 

Our candidate should be looking for:

 

  • A culture with strong purpose & values, intent on contributing to / driving positive cultural and societal change

  • Involvement in a variety of projects rather than repetitive work in a business which encourages creativity and evolution rather than a set approach.

  • An environment which is relaxed and informal, whilst highly driven and ambitious

  • A business that seeks to support every employee to be at their best, and encourage individuality

 

 

 

#LI-DNI

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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