Operations Specialist

We are looking for highly motivated people who want to join a US based start-up as we scale into a global business. If you have strong English speaking skills and are interested in a long-term opportunity and have a genuine path to career growth. This is your chance.

About us:
We are the AI operating layer for the industrial supply chain. We started in workforce—temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve—and used it to embed ourselves inside their daily operations and create a far better customer experience through technology. Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.

We are backed by Founders Fund, Khosla Ventures, and General Catalyst.

Position Overview:
We are seeking motivated individuals to join our team. As an Operations Specialist, you will play a critical role in sourcing, attracting, and placing top talent for various roles within the light industrial sector. This role requires comfort with a high volume of calls to workers on the app across different time zones, and the ability to handle repetitive tasks daily. Flexibility and adaptability to meet demand without much downtime are essential.

Key Responsibilities:

• AI Feedback based recruitment: Source, screen, interview, and place candidates for light industrial roles all while using AI feedback

• Client Coordination: Work closely with the Territory Operations Team to understand each customer’s unique needs.

• Effective Communication: Communicate with users on the app to effectively fill open positions

• High Volume Calling: Make a high volume of calls to workers across different time zones to ensure shift coverage. Maintain a positive and persistent approach.

• Interview Coordination: Coordinate and schedule interviews between candidates and clients.

• Feedback Provision: Provide timely and constructive feedback to candidates and Territory Operations Team.

• Repetitive Tasks: Perform repetitive tasks daily with consistency and attention to detail.

• Flexibility: Be adaptable to be placed where there is demand, with little downtime.

• Fast-Paced Environment: Thrive in a fast-paced, results-driven environment where quick decision-making and adaptability are crucial.

• Results-driven: Take ownership of outcomes and adjust quickly when results fall short

Qualifications:

• Experience: Experience: 2+ years of experience in an operations-focused role.

• Skills: Excellent communication skills, both verbal and written.

• Work Ethic: A strong work ethic. Ability to balance multiple critical tasks, work under pressure, and consistently deliver against deadlines.

• Attitude: Enthusiastic and positive attitude and care for our workers.

• Adaptability: Ability to thrive in a fast-paced environment. Willingness to tackle tasks hands-on.

• Flexibility: Willingness to adapt to where demand is highest, with minimal downtime.

• Organization: Excellent organization, time management, and prioritization skills.

Our Values:
Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.
Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.
Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.
Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?
Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.