Key Facts

Remote From:

Louisiana (USA)

Full time

Mid-level (2-5 years)

71 - 71K yearly

English

Hard Skills

IDS InfoLease (Asset Finance Technology) Incident Response MITRE ATT&CK Framework Crowdsourcing Security Information And Event Management (SIEM) Computer Networks Network Monitoring Splunk Security Operations (SecOps) Vulnerability Management +12 more

Other Skills

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Incident Reporting
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Non-Verbal Communication
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Adaptability
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Analytical Skills
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Leadership
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Interpersonal Communications
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Teamwork
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Analytical Thinking
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Creativity
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Problem Solving

Roles & Responsibilities

Bachelor’s Degree from an accredited university (or equivalent experience) with a minimum of 2 years in a SOC/cybersecurity/IT security operations role.
Experience with SIEM (e.g., Splunk, Microsoft Sentinel, LogRhythm) and EDR (e.g., CrowdStrike, SentinelOne) and solid networking knowledge.
Understanding of common attack vectors (phishing, ransomware, lateral movement) and strong analytical/problem-solving skills.
Experience with ITSM systems (ServiceNow, ConnectWise, FreshService) in an MSP or customer-facing IT support environment; excellent written/verbal communication and documentation skills; familiarity with NIST, MITRE ATT&CK, and CIS Controls; ability to participate in on-call rotation.

Requirements:

Monitor security alerts and events from SIEM/EDR/IDS-IPS/firewalls and other security technologies, perform triage to determine severity and root cause.
Document, escalate, and coordinate incident response; perform initial containment and remediation steps based on defined playbooks.
Maintain situational awareness of current threats and vulnerabilities; provide detailed incident reports for clients and internal stakeholders; collaborate with incident response, threat intelligence, and engineering teams.
Create and maintain knowledge base articles, detection runbooks, and escalation workflows; participate in after-hours/on-call rotation as required.

Trace3

Information Technology & Services

About Trace3

Trace3, a pioneer in business transformation solutions, empowers organizations to lead their market space by keeping pace with the rapid changes in IT innovations ensuring relevance to specific business initiatives required to maximize revenue generation by leveraging the latest emerging, cloud, security, data, and analytics technologies maximizing organizational health. We have a unique ability to deliver optimal solutions combined with our talented team and 20 years of documented best practices that unify people, process and technology. More than 2,000 globally recognized companies trust Trace3 to stay relevant and innovative in today’s highly competitive market.

Company type: Large

Industry: Information Technology & Services

Founded: 2018

Company size: 1001 - 5000

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Job description

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The SOC Analyst is responsible for monitoring, detecting, analyzing, and responding to cybersecurity events and incidents. This role is critical to the Security Operations Center's mission to protect client environments by identifying threats, minimizing risks, and ensuring timely escalation and remediation of security incidents.

What You'll Do:

Monitor security alerts and events from SIEM, EDR, IDS/IPS, firewalls, and other security technologies.
Perform triage and analysis of security events to determine severity, impact, and root cause.
Document and escalate incidents per defined incident response procedures.
Execute initial containment and remediation steps based on defined playbooks.
Maintain situational awareness of current threats and vulnerabilities.
Provide detailed and accurate incident reports for clients and internal stakeholders.
Collaborate with incident response, threat intelligence, and engineering teams for deeper investigations and response activities.
Create and maintain knowledge base articles, detection runbooks, and escalation workflows.
Participate in after-hours/on-call rotation, if required.

Qualifications:

Bachelor’s Degree from an accredited university or equivalent years of experience.
A minimum of 2 years of experience in a SOC, cybersecurity, or IT security operations role.
Familiarity with SIEM tools (e.g., Splunk, Sentinel, LogRhythm), EDR platforms (e.g., CrowdStrike, SentinelOne), and general networking concepts.
Understanding of common attack vectors (e.g., phishing, ransomware, lateral movement).
Strong analytical, investigative, and problem-solving skills.
Experience with ITSM systems (e.g., ServiceNow, ConnectWise, FreshService).
Background in Managed Services Provider (MSP) or similar customer-facing IT support environment.
Excellent written, verbal, and interpersonal communication skills
High adaptability to change and a customer-first mindset.
Strong documentation habits and a commitment to knowledge-sharing.
Familiarity with frameworks such as NIST, MITRE ATT&CK, and CIS Controls.
Participate in a scheduled on-call rotation to provide after-hours escalation support for critical incidents, ensuring timely resolution and communication.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Estimated Pay Range

$58,000—$71,000 USD

The Perks

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

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