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Case Manager (Kinesiologist, Massage Therapist, OTA, PTA)

Role overview

Qualifications

  • Degree in a health-related field (Kinesiologist, Occupational Therapist, Massage Therapist, or related)
  • Experience adjudicating disability claims with carriers or third-party providers, including non-occupational and mental/physical disability claims
  • Excellent documentation, time management, interpersonal, and written/verbal communication skills; detail-oriented and analytical
  • Must have access to a vehicle and valid driver's license; home office space

Responsibilities

  • Case manage disability claims and coordinate with employers, union representatives, and physicians to obtain and review medical information
  • Plan and implement sound case management strategies focused on treatment, recovery, and return-to-work goals
  • Review accommodation requests and implement return-to-work and stay-at-work plans
  • Communicate claim decisions verbally and in written correspondence to all stakeholders

About the company

Lifemark Health Group logo

Lifemark Health Group

Physical, Occupational & Speech Therapy

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!

Company details

Company typeLarge
IndustryPhysical, Occupational & Speech Therapy
Company size1001 - 5000

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Job description

Disability Case Manager - Kinesiologist, Massage Therapist, OTA, PTA or related profession

Job Level: Entry Level - New Grads encouraged to apply

Schedule: Monday to Friday - 9 am to 5 pm

Target Start Date: May 25, 2026 (flexible)

Location: This is a remote position based in Nova Scotia and will require travel to client sites in the region of Truro to Antigonish.


Lifemark Health Group (LHG) is a market leader in customized healthcare solutions.  With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada.  As a national healthcare company, LHG employs 5,000 highly trained clinicians, medical experts and team members in over 370 locations coast-to-coast and continues to grow both organically as well as through acquisitions.  With the growth, is a vision to be the most innovative healthcare provides in community rehabilitation, workplace health and wellness and medical assessment services.  Lifemark was acquired by Loblaw companies in May 10, 2022.

We're looking for a Disability Case Manager who will be responsible for managing a case load of disability claims for a large unionized organization. You will also be working with employers, union representatives, and physicians to obtain and review medical.  This will assist with potential next steps required to assist with facilitating treatment as required and return to work solutions. The Case Manager develops relationships with involved parties and provides expert advice to customers daily. This position is based out of your home office and includes travel within the Truro to Antigonish region to provide face to face case management with clients.

 
 

In this role, you will:


  • Case manage disability claims
  • Plan and implement sound case management strategies with a focus on treatment and recovery and a goal to potential return to work
  • Review accommodation requests and implement return to work plans
  • Review accommodation requests for stay at work efforts
  • Responsible for communication claim decisions both verbally and in written correspondence to all stakeholders involved


 

What we're looking for:


  • Degree in a health-related field as a Kinesiologist, Occupational Therapist, Massage Therapist or related considered an asset 
  • Experience working with a carrier or other third-party provider actively adjudicating disability claims
  • Experience with non-occupational disability claims
  • Experience adjudicating mental health and physical disability claims
  • NIDMAR or other related professional designations would be an asset
  • Excellent documentation and time management skills
  • Excellent interpersonal skills and ability to build relationships with clients
  • Must be detail oriented and organized with and an analytical thinker
  • Demonstrated excellence in the decision-making process especially when under pressure
  • Excellent written and verbal communication skills
  • Home office space is required
  • Must have access to a vehicle and valid driver’s licence



Why Lifemark?

Team Collaboration: You'll have the opportunity to work alongside a multi-disciplinary team of clinicians who share your drive and passion.

Competitive Compensation: Enjoy a competitive compensation package with an excellent benefits program for permanent full-time employees.

Retail Perks: Take advantage of a 30% employee discount at Shoppers Drug Mart.

Invest in Your Future: Participate in our Employee Stock Purchase Plan.

Wellness and Vacation: We care about your well-being with paid vacation days for our permanent employees

Education Opportunities: Access to an annual continuing education allowance of $1,500.00 (full-time), with various internal training opportunities.

Refer-a-Friend: Our Employee Referral Bonus Program offers you a great opportunity to earn extra rewards.

Leadership Development: We provide pathways for both clinical and corporate leadership.

Administrative Support: We have an administrative team to facilitate paperwork, booking, billing, and even online scheduling.

Mentorship and Comfortable Environment: Our work environment is positive and comforting, with mentorship opportunities for personal and professional growth.

Strong Digital Presence: Join a nationally recognized brand with a powerful digital footprint.



Inclusion


We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

 

Accommodation


Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca


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Marcus Rivera

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