Key Facts

Remote From:

Idaho (USA) , Nebraska (USA) , New Mexico (USA)

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Electronic Referrals Electronic Health Record Applications Prior Authorization Telephony Patient Referral Online Communication Health Sciences Communicating With Patients

Other Skills

•
Scheduling
•
Customer Service
•
Communication

Roles & Responsibilities

High School Diploma or GED
Two or more years of experience with Electronic Health Records (EHR)
Certified Medical Assistant (preferred)

Requirements:

Process internal, incoming, and external referrals for ambulatory services, procedures, and medications
Obtain prior authorizations and schedule patients
Manage inbound and outbound phone calls and communicate with patients via online chat
Eligible for hybrid or remote work arrangements

Ardent Health Services

About Ardent Health Services

Ardent Health Services is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent owns and operates 30 hospitals and 200+ sites of care with more than 1,400 aligned providers in six states. From newly constructed healthcare facilities and expanded services to lifesaving technology and outstanding opportunities for team members, Ardent is committed to providing the resources communities need to keep high quality healthcare close to home. Ardent includes: · 30 Hospitals · 200+ Sites of Care · 4,453 Beds · 23,000+ Team Members · 6,818 Nurses · 1,438 Aligned Providers · 3.2 Million Annual Provider Encounters · $5.1 Billion in Revenues

Founded: 2018

Company size: 10001

Website LinkedIn See all jobs →

Job description

Overview:

Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Albuquerque, New Mexico.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care

Get to Know Your Team:

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities:

This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via on-line chat.
Will consider highly qualified applicants for hybrid or remote positions.

Qualifications:

Job Requirements