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Founding Solutions Engineer

Role overview

Qualifications

  • 5–10 years in HR tech, recruiting tech, or enterprise SaaS
  • Prior experience as a Solutions Engineer, Solutions Consultant, or similar pre-sales role
  • Experience in supporting complex enterprise sales cycles

Responsibilities

  • Enterprise Discovery Solution Design. Map each prospect's ATS, scheduling tools, competency models, and hiring workflows to identify integration requirements and recommendations.
  • Custom Demo Narrative Development. Build tailored demo flows that translate technical configurations into clear business value and help prospects understand how the product works in their specific context.
  • POC Support. Serve as the primary implementation lead to ensure successful POCs.
  • RFP Technical Diligence. Own first-pass RFP responses in partnership with AEs, standardize high-quality responses for reuse.

About the company

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The Shine Community

Human Resources Services

The Shine Community is the place to celebrate the recruiters and talent acquisition leaders that are at the top of their game. It's a free, invite-only community for talent acquisition professionals can connect with their peers, solve hiring challenges, up-level their skills, and access exclusive member events.

Company details

IndustryHuman Resources Services
Company size2 - 10

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Job description

BrightHire is a category-creating, high-growth, Series B software company with a mission to give everyone the hiring experience they deserve.

We deliver on this mission by transforming the way many of the world’s leading companies build exceptional teams. We created the Interview Intelligence category, and our clients include some of the world’s most innovative companies—Canva, OpenAI, Ramp, Hubspot—up to the Fortune 500.

About BrightHire

BrightHire by Zoom is the leader in AI-powered hiring intelligence. We help the world's best companies hire with rigor, speed, and fairness. Our customers include some of the most respected names in tech, healthcare, finance, and beyond - from AI-distruptors to the F500.

The Role

We're looking for a Founding Solutions Engineer to build the technical and workflow confidence layer in our enterprise sales cycles. In close partnership with our engineering and implementation teams, you will design, validate, and clearly communicate how our product works within complex talent system environments. This is a high-leverage, first-in-role position designed to scale an efficient, repeatable enterprise sales motion.

This role sits at the intersection of sales, product, and implementation. It is responsible for understanding a prospect’s systems and workflows, determining whether and how the product will work in that environment, and communicating that clearly to both technical and business stakeholders.

What You'll Do

Enterprise Discovery & Solution Design. Map each prospect's ATS, scheduling tools, competency models, and hiring workflows to identify integration requirements and recommendations.

Custom Demo & Narrative Development. Build tailored demo flows that translate technical configurations into clear business value and help prospects understand how the product works in their specific context.

POC Support. Serve as the primary implementation lead to ensure successful POCs.

RFP & Technical Diligence. Own first-pass RFP responses in partnership with AEs, standardize high-quality responses for reuse.

Asset Creation. Build reusable materials, including integration explainers, demo templates, architecture diagrams, FAQs, etc

Pre- to Post-Sale Alignment. Ensure seamless handoffs from pre- to post-sales for enterprise-scale customers.

About You

  • Systems thinking — you understand how tools and workflows connect.
  • Integration literacy — you are in the weeds on APIs, data flows, permissions, system interactions, and all the nuances that make for successful implementations.
  • AI native, Builder Mindset — you use AI to make yourself and the team around you 10x more productive; you build from scratch.
  • Curiosity — you ask the right questions - and the right follow up questions - to uncover hidden requirements, undocumented workflows, and critical capabilities.
  • Executive and Technical Communication — you can confidently engage technical, business, and executive stakeholders.
  • Commercial judgment — you understand how your work fits into the commercial process and use discernment to accelerate deal momentum
  • Executive presence — comfortable and confident presenting to senior executive audiences 

Must have requirements

  • 5–10 years in HR tech, recruiting tech, or enterprise SaaS
  • Prior experience as a Solutions Engineer, Solutions Consultant, or similar pre-sales role
  • Experience in supporting complex enterprise sales cycles.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. *Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property.

 
*Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property.
 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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