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Operations Analyst, People & Performance

Key Facts

Full time
Junior (1-2 years)
English

Other Skills

  • •
    Google Sheets
  • •
    Microsoft Excel
  • •
    Consulting
  • •
    Humility
  • •
    Dealing With Ambiguity
  • •
    Problem Solving

Roles & Responsibilities

  • 1-2 years of experience in operations, analytics, or people analytics (HR, consulting, or fast-growth tech a plus) or a recent graduate.
  • Strong Excel, SQL and Google Sheets skills; comfortable working in ambiguity.
  • Structured thinker who can translate raw data into actionable recommendations.
  • Excellent written communication and the ability to influence without authority; high ownership, low ego, and a bias toward action.

Requirements:

  • Analyze workforce data across hiring, retention, performance, and capacity to surface insights that shape strategy.
  • Build and maintain dashboards and reporting that help leaders make faster, better people decisions.
  • Streamline and document core People & Performance processes (onboarding, performance cycles, compensation reviews).
  • Support headcount planning, role mapping, and organizational design across CGA's global footprint.

Job description

Crimson Global Academy (CGA) is a world-leading online high school, delivering live, interactive education to ambitious students across more than 30 countries. We're reimagining what school can be: rigorous, flexible, and built around each student's potential.

Behind every great student experience is a great team, and behind every great team is sharp operational thinking. That's where you come in.

We're looking for an Operations Analyst to join our People and Performance function. You'll be the engine room behind how we hire, onboard, develop, and retain our global teaching and support staff. If you love turning messy data into clear decisions, building systems that scale, and partnering with people leaders to drive performance, this is for you.

The Role

  • Analyse workforce data across hiring, retention, performance, and capacity to surface insights that shape strategy

  • Build and maintain dashboards and reporting that help leaders make faster, better people decisions

  • Streamline and document core P&P processes (onboarding, performance cycles, compensation reviews)

  • Support headcount planning, role mapping, and organisational design across CGA's global footprint

  • Partner with the People team on systems, tooling, and automation to reduce manual work

  • Run ad hoc analysis on anything from teacher utilisation to engagement survey results

About you

  • You could be a new grad or have 1-2 years of experience in operations, analytics, or people analytics role (HR, consulting, or fast-growth tech a plus)

  • Strong Excel, SQL and Google Sheets skills, comfort with working in ambiguity

  • A structured thinker who can move from raw data to recommendation

  • Excellent written communication and the ability to influence without authority

  • High ownership, low ego, and a bias toward action

Why us

  • Mission-driven work with global impact

  • Smart, ambitious colleagues who care about getting it right

  • Real autonomy and the chance to shape how a fast-growing org operates

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