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HR Benefits Specialist

Role overview

Qualifications

  • Bachelor's degree in Human Resources or related field (or equivalent experience)
  • 5+ years of experience in benefits administration, preferably in a corporate environment
  • SHRM-CP or PHR certifications preferred
  • CEBS or CBP certification a plus

Responsibilities

  • Administer all aspects of employee benefits programs (health, vision, dental, FSAs, and other benefits), including claims resolution, enrollment/terminations, invoicing, and employee communications
  • Plan and coordinate annual open enrollment, deliver benefits presentations, develop communications, and respond to employee questions
  • Manage leaves of absence (FMLA, ADA accommodations, maternity/paternity, personal leave, and other statutory or company-provided leaves); track usage and coordinate with payroll
  • Ensure regulatory compliance (ERISA, ACA, HIPAA, COBRA), prepare required notices, stay informed on legislation, and manage vendor relationships and performance

About the company

Mastercam logo

Mastercam

Founded in 1983, Mastercam is one of the oldest companies in the PC-based CAD/CAM industry. The company was built on the concept of providing an inexpensive PC-based CAM system at a time when most other systems were expensive CAD-oriented products. We are one of the first companies to introduce CAD/CAM software designed for both the machinist and the engineer. Today, Mastercam falls under the Design & Planning Automation division within Sandvik Manufacturing and Machining Solutions. Our corporate headquarters and training facility is in a 53,000 sq. ft. environmentally-friendly building located in Tolland, Connecticut. We embrace remote work, with a growing global team spanning three continents: Asia, Europe, and North America. The backbone of the Mastercam community is our global reseller network. With over 285,000 installations, Mastercam is the number one CAD/CAM software in the world. Mastercam Resellers have developed strong partnerships with our customers, offering advice, strategy, and experience to Mastercam users globally. Mastercam offers solutions for designers and NC programmers in a spectrum of industries, including milling, turning, wire EDM, router programming, plasma cutting, lasers, and 3D design and drafting. Our customers range from one-person job shops to Fortune 100 manufacturers. The same software that is utilized by corporations such as Boeing, IBM, and Sikorsky is still accessible to the small job shop. To ensure a new generation of trained metal and woodworking personnel, Mastercam is available to educational institutions at sizable discounts. As the company and Mastercam continue to grow and expand into new markets and technology, our focus remains on our customers. We're committed to delivering tools that support the higher productivity and greater precision demanded by today's, and tomorrow's, manufacturing.

Company details

Company size201 - 500

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Job description

 Your Role at a Glance

As a Benefits Specialist, you will be responsible for managing and administering employee benefits programs within our organization. Reporting to the HR Manager, you will play a critical role in ensuring our employees understand and utilize their benefits effectively, while also staying up to date on industry trends and regulations to ensure compliance. In addition to core responsibilities, this role will support general HR operations focusing on employee lifecycle administration, documentation, employee education and project support.

 How You’ll Drive Success

Benefits Administration

  • Administer all aspects of employee benefits programs, including health and vision insurance, dental insurance, flexible spending accounts (FSAs), and other voluntary and company paid benefits. 
  • Perform benefits administration, including claims resolution, change reporting, approval of invoices, and overall communication of benefits information to employees.
  • Be the contact for employee benefits-related inquiries, providing guidance and assistance as needed.
  • Coordinate with benefits providers and brokers to resolve issues, process claims, and ensure timely enrollment and termination of benefits for eligible employees.

Open Enrollment and Communication

  • Plan and coordinate annual open enrollment activities, including preparing communication materials, conducting benefits presentations, and facilitating enrollment meetings.
  • Collaborate with HR team members to develop and implement strategies for effectively communicating benefits information to employees.
  • Respond to employee questions and concerns regarding benefits options, coverage, and eligibility changes.

Leave of Absence Management

  • Manage all aspects of employee leave of absences, including FMLA, ADA accommodations, maternity/paternity leave, personal leave, and other statutory or company-provided leave programs.
  • Serve as the primary point of contact for employees requesting leaves of absence, providing guidance on eligibility, requirements, and documentation.
  • Track and monitor employee leave usage, ensuring accurate recording of leave balances and timely notification of return-to-work requirements.
  • Work closely with payroll to ensure accurate and timely processing of leave-related payroll adjustments, benefit contributions, and other administrative tasks.

Compliance and Reporting

  • Ensure compliance with applicable federal, state, and location regulations governing employee benefits programs, including ERISA, ACA, HIPAA, and COBRA.
  • Prepare and distribute required benefits notices, such as Summary Plan Descriptions, Summary of Benefits and Coverage documents, and annual reporting.
  • Stay informed about changes in legislation and industry trends affecting employee benefits and recommend adjustments to benefit offerings or policies as necessary.

Vendor Management and Negotiation

  • Build and maintain relationships with benefits providers, brokers, and other vendors to negotiate competitive pricing and ensure quality service delivery.
  • Review contracts and agreements to ensure compliance with service levels and performance standards.
  • Monitor vendor performance and resolve any issues or discrepancies in a timely manner.
  • Perform other related or unrelated duties as needed and assigned.

General Human Resources Support

  • Assist with employee activities including documentation, system updates and coordination with payroll. 
  • Assist with the preparation, maintenance and distribution of HR policies, procedures and employee communications. 
  • Develop and update employee facing resources, FAQs, and process documentation 
  • Run standard HR reports and assist with data collection for compliance, audits and internal analysis. 
  • Support HR projects and initiatives or process improvement efforts
  • Provide backup coverage for routine HR administrative functions.
  • Respond to general employee inquiries or route questions to the appropriate team member. 

 The Talents We’re Seeking

Education

  • Bachelor's degree in Human Resources or related field or equivalent experience required.
  • SHRM-CP or PHR certifications preferred.
  • Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) a plus.

Required Skills

  • 5+ years’ experience in benefits administration or a similar role, preferably within a corporate environment.
  • Strong knowledge of employee benefits regulations and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex benefits information to employees at all levels.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Above average skills with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and HRIS/benefits administration software.
  • Ability to work independently, as well as within a team, to support the overall strategy and department goals.
  • Ability to multi-task and to manage several projects/tasks at once while projecting a positive outward demeanor.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

 Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” 

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe. 

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. 

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise. 

Our Core Values? They are not just words. They are how we win: 

  • Winning Together: Collaboration is not optional—it is the engine that drives us. 
  • Curiosity: We question, we explore, we innovate. Every day. 
  • Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust. 
  • Customer-Focused: We listen. We adapt. We deliver. Always. 

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com, connect on LinkedIn, and join the conversation with #mastercam. 

The next big challenge is waiting—are you ready to accept? 

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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