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Customer Service Representative (B2 C1) WFH - 2 días libres

GroupCOS (Customer Operation Success)

Key Facts

Remote From: 
Full time
Spanish

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Problem Solving

Roles & Responsibilities

  • English at B2+ or C1 level (essential)
  • High school diploma or higher
  • Excellent attitude and strong communication skills
  • Availability for hybrid training in Bogotá

Requirements:

  • Provide support to customers and restaurants via tickets, emails, and phone calls
  • Resolve customer requests and cases effectively and efficiently
  • Maintain professional communication and service quality in English
  • Participate in the paid training program and work from home after training

Job description

¡Trabaja desde casa con una compañía internacional y empieza tu crecimiento profesional en una campaña dinámica de customer service!

📌 Sobre la campaña

Brindarás soporte a clientes y restaurantes a través de tickets, correos electrónicos y llamadas, ayudando a resolver solicitudes y casos de manera efectiva.


🎯 Tu perfil

✔ Inglés B2+ o C1 (Indispensable)

✔ Bachiller en adelante

✔ Excelente actitud y comunicación

✔ Disponibilidad para entrenamiento híbrido en Bogotá


💰 Lo que ofrecemos

✅ Salario: $2.400.000 COP

✅ Comisiones hasta $200.000 COP

✅ Auxilio de conectividad

✅ Contrato indefinido

✅ 36 horas semanales (2 días libres)

✅ Pagos quincenales (Bancolombia)

✅ La compañía proporciona los equipos de trabajo

✅ Work From Home después del entrenamiento


⏰ Horarios

📌 Operación: Lunes a domingo

Franja horaria entre 7:00 AM y 8:00 PM


📚 Entrenamiento remunerado

Training: 5 días

(3 días onsite y 2 días desde casa)

🎧 Nesting: 5 días


✨ Si tienes buen nivel de inglés y quieres estabilidad, beneficios y la oportunidad de trabajar desde casa, ¡postúlate ahora!

#LI-Onsite

Requisitos

Estudios
Bachillerato / Educación Media
None
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