Fluent in Kazakh and Russian with excellent English (oral and written)
Outstanding communication and interpersonal skills
Strong computer literacy
Requirements:
Develop and maintain excellent relationships with prospective and existing clients
Activate new client leads and follow up with potential clients
Handle client inquiries and ensure that high level service is provided
Ensure compliance with the company's legal guidelines and compliance procedures
Job description
Kazakh-Speaking Client Relations Manager
The Role:
We are looking for a passionate and self-motivated professional to join our Client Relations team.
The main responsibilities of the position include:
Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Handle client inquiries and ensure that high level service is provided
Perform personal clientele analysis and take actions as required
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary
Main requirements:
Degree in any business-related field
Client handling experience in the financial services sector will be considered an advantage
Fluent Kazakh and Russian speaker with excellent oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Strong computer literacy
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition and Your Future Team
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
