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Kazakh-Speaking Client Relations Manager

XM

Role overview

Qualifications

  • Degree in any business-related field
  • Fluent in Kazakh and Russian with excellent English (oral and written)
  • Outstanding communication and interpersonal skills
  • Strong computer literacy

Responsibilities

  • Develop and maintain excellent relationships with prospective and existing clients
  • Activate new client leads and follow up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Ensure compliance with the company's legal guidelines and compliance procedures

About the company

XM logo

XM

Capital Markets & Securities

🏆 At XM, we're not just another forex and CFD broker. Since our inception in 2009, we've been on a mission to redefine currency trading. Our dedication to innovation and excellence has earned us numerous awards and made us a prominent leader in the global fintech landscape. 🌎 With a diverse team of over 1,400 professionals spanning seven offices across the globe, we're united by our commitment to providing exceptional service in over 30 languages. 🚀 But what truly sets us apart is our #XMers. We don't just embrace growth, learning, and innovation – we own it. As part of the XM family, we dive headfirst into challenges, supporting each other every step of the way. 🙌 Guided by our values - Big. Fair. Human. - we have cultivated an unparalleled work environment, where every individual is nurtured for both personal and professional growth. Competitive benefits and perks that exceed market average, engaging team activities, rewarding volunteer programs, initiatives supporting the employees’ physical and mental wellbeing, and flexible work arrangements are only some of the proof points of how XM prioritizes its people’s wellbeing and work-life balance. And with a strong focus on learning and development, diversity and inclusion, and fostering a culture where everyone's voice is heard, we empower each member of our team to be a leader in their own right. 🤘 Ready to join a community that rocks and work somewhere truly awesome? ▶ xm.com/careers

Company details

Company typeSME
IndustryCapital Markets & Securities
Company size501 - 1000

Links

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Job description

Kazakh-Speaking Client Relations Manager 

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team.


The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary

    • Main requirements:
  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Kazakh and Russian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy

    • Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

    • The Hiring Experience: What Awaits You
  • Let’s Connect – Intro Chat with Talent Acquisition and Your Future Team
  • Show Your Skills – Live Technical Session
    •  
    All applications will be treated with strict confidentiality!

    Apply once. Then go straight to the hiring manager.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

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