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Kazakh-Speaking Client Relations Manager

XM

Key Facts

Remote From: 
Kazakhstan
Full time
English, Russian

Other Skills

  • •
    Computer Literacy
  • •
    Communication
  • •
    Teamwork
  • •
    Personal Integrity
  • •
    Reliability
  • •
    Social Skills
  • •
    Self-Motivation
  • •
    Innovation

Roles & Responsibilities

  • Degree in any business-related field
  • Fluent in Kazakh and Russian with excellent English (oral and written)
  • Outstanding communication and interpersonal skills
  • Strong computer literacy

Requirements:

  • Develop and maintain excellent relationships with prospective and existing clients
  • Activate new client leads and follow up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Ensure compliance with the company's legal guidelines and compliance procedures

Job description

Kazakh-Speaking Client Relations Manager 

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team.


The main responsibilities of the position include:
  • Develop and maintain excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and following up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary

    • Main requirements:
  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Kazakh and Russian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy

    • Benefit from:
  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

    • The Hiring Experience: What Awaits You
  • Let’s Connect – Intro Chat with Talent Acquisition and Your Future Team
  • Show Your Skills – Live Technical Session
    •  
    All applications will be treated with strict confidentiality!
    Ready to apply?
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    ·

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