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Specialty Pharmacist Navigator

Role overview

Qualifications

  • PharmD degree strongly preferred
  • Current unrestricted pharmacist license in the appropriate state of practice
  • 5+ years of community/retail/ambulatory pharmacy or health-system related experience
  • Previous experience in a specialty pharmacy and/or processing prior authorizations is highly desirable

Responsibilities

  • Establish and maintain relationships with physicians and physician practices; arrange meetings with key stakeholders and demonstrate the value of ambulatory pharmacy partnerships
  • Manage prescription workflows for ambulatory pharmacy, including creating patient profiles, processing prescriptions with insurance adjudication and product sourcing, and preparing/submitting prior authorization paperwork and managing denials
  • Coordinate pickup/courier delivery of prescriptions with patients and maintain auditable proof-of-delivery; follow up with patients to ensure refills are ordered on time and address ADRs or clinical questions
  • Provide leadership and development to staff; cross-train to ambulatory pharmacy, assist with staffing as needed, participate in program financial reporting and related duties

About the company

World Courier logo

World Courier

Cold Chain Logistics

We provide specialty logistics services to drive the clinical and commercial success of our partners around the globe. We deliver peace of mind through world-class supply chain programs, transport services, decentralized clinical trial support, and storage for time- and temperature-sensitive products, including innovative medicines like cell and gene therapies. Learn more at www.worldcourier.com

Company details

Company typeLarge
IndustryCold Chain Logistics
Company size1001 - 5000

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Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Speciality Pharmacist Navigator position seeks relationships with physicians and physician practices who use specialty pharmaceuticals for the purpose of prescribing the medications, training, and assisting patients.

Location: Onsite at 1 Salt Creek Lane, Hinsdale, IL 60521

  • Access various physician practices for potential specialty Rx value using tools/data available.

  • Establish communication with targeted specialty practices, arranging meetings with key stakeholders/decision makers.

  • Demonstrate value of ambulatory pharmacy partnership to specialty practices.

  • Ensure prescriptions flow through to ambulatory pharmacy and are identified by pharmacy staff.

  • Establish patient profiles, including third-party payor(s) and clinical information.

  • Process prescriptions, including insurance adjudication and product sourcing.

  • Prepare and submit prior authorization paperwork; manage denials.

  • Triage prescriptions which are limited distribution drugs or out-of-network.

  • Act as financial advocate for patient where needed; leverage charitable foundations, state programs, and/or manufacturer programs to ensure maximal patient access

  • Coordinate pickup/courier delivery of Rx's with patient. Ensure auditable records showing proof-of-delivery are maintained.

  • Follow up with patient to ensure refills are ordered on time and address and ADR's or clinical questions.

  • Inform physician office of patient through process; document in EMR as necessary.

  • Maintain relationships with physician offices through periodic visits/meetings.

  • Assist with program financial reporting to client/data collection.

  • Cross-train to ambulatory pharmacy; assist with staffing needs as required. This may include weekends and/or holidays as per business needs.

  • Provide oversight and direction to associates in accordance with the organization’s policies and procedures.

  • Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development and opportunities.

Education:

PharmD degree strongly preferred.
Current unrestricted pharmacist license in the appropriate state of practice
5+ years community/retail/ambulatory pharmacy or health-system related experience. Previous experience in a specialty pharmacy and/or processing prior authorizations is highly desirable.

Skills and Knowledge:

  • Must be proficient in Microsoft Office, including Word, Excel, and PowerPoint

  • Candidates should have prior experience on pharmacy dispensing systems and be familiar with insurance adjudication processes.

  • The role involves working with a broad array of complex disease states and medical conditions; candidates should be comfortable working with clinical data, lab values, and reading/writing notes in patient medical records.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$100,700 - 155,100

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: Value Apothecaries Inc

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Marcus Rivera

Chief Revenue Officer

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