Key Facts

Remote From:

Full time

English

Hard Skills

Benefits Realization Management Medflow EMR Care Coordination Communicating With Patients Medical Abbreviations Telephony Patient Registration Insurance Products Healthcare Industry Knowledge Remote Administration

Other Skills

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Scheduling
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Professionalism
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Time Management
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Interpersonal Communications
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Teamwork
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Customer Service
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Organizational Skills
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Detail Oriented
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Empathy

Roles & Responsibilities

Knowledge of healthcare and related products, medical terminology, insurance products, and coordination of benefits
Ability to communicate effectively in a concise manner
Excellent organizational and time-management skills
Must work EST hours and be comfortable with remote work, with ability to commute to Nashville, TN or Westwood, MA

Requirements:

Answer patient calls in the Primary Care Call Center and obtain necessary information to process the call
Maintain knowledge of each practice and provider's schedule and scheduling preferences; schedule and confirm appointments
Coordinate with practice staff and providers regarding patient care and coordination, including establishing pre-visit planning protocols and determining insurance eligibility
Notate timely, accurate information in the EMR and communicate the after-care plan to patients

Revere Medical

About Revere Medical

Health care today often feels impersonal, inefficient, and disconnected from the needs of both patients and providers, leading to issues with access and quality. At Revere Medical, we are enabling clinic teams and providers across technology, services, people, and workflows to optimize clinics for the benefit of the whole community. Through our employed medical group and affiliate network, we strive to create a provider-empowered culture, allowing clinic teams to deliver care in a more meaningful way for patients — our guiding star. Revere Medical is headquartered in Nashville, Tennessee, and operates an employed medical group and affiliate provider network across 6 states.

Founded: 2018

Company size: 501 - 1000

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Job description

About Revere Medical:

At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.

Is this you?

Are you motivated by helping people?
Do you like guiding people through the entirety of their treatment plan?
Are you committed to improving patient outcomes?
Would you like to put your excellent communication skills to good use?

What you will do:

Answer patient telephone calls coming into the Primary Care Call Center and obtain necessary information from the patient to process the call.
Have knowledge of each practice and provider's schedule and scheduling preferences.
Interact with Practice staff and providers to communicate and work cooperatively regarding all aspects of patient care and coordination, including:
- Establishing pre-visit planning protocols and determining insurance eligibility.
- Scheduling and confirming appointments.
- Timely, effective, and accurate information notated in the practice EMR system.
- Communicating with patients about the after-care plan.
Act professionally and treat patients, co-workers, and leadership with respect always.

Required:

Knowledge of health care and or related products, medical terminology, insurance products, and coordination of benefits
Ability to communicate with others effectively in a concise manner.
Organizational and time management skills
Must work EST hours
Comfortable working remotely with the ability to commute to our corporate locations in either Nashville, TN, or Westwood, MA.

Unlock your Benefit Bundle!

Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.

Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.

Need flexibility? Our Vacation Exchange Program has you covered.

And that’s just the beginning—much more awaits!

Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We’re committed in supporting our employees by offering competitive benefits that contribute to their overall well-being.

Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.