Logo for Firebolt

Customer Engineer

Role overview

Qualifications

  • Strong SQL and data warehousing fundamentals (columnar storage, query optimization, partitioning).
  • Hands-on experience with databases.
  • The ability to do technical deep dives with engineers.
  • Genuine curiosity about price-performance, not just features.

Responsibilities

  • Help Build AI support infrastructure.
  • Support existing customers when AI agents cannot.
  • Conduct technical discovery, POVs, and architecture deep-dives with prospects.
  • Own the technical win - benchmarks, migrations, and proof points that hold up under scrutiny.

About the company

Firebolt logo

Firebolt

Cloud Computing & Infrastructure (IaaS/PaaS)

Firebolt is the cloud data warehouse for builders of next-gen analytics experiences. Combining the benefits and ease-of-use of a modern architecture with sub-second performance at terabyte scale, Firebolt helps data engineering and dev teams deliver data applications that end-users love.

Company details

Company typeScaleup
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size51 - 200

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Description

About Firebolt

Analytical databases are moving deeper into the software stack. This is accelerated by agentic AI: teams building on top of analytical databases are more technical, and modern data intensive products demand more of these systems than traditional BI and reporting workloads. We believe the next generation of data infrastructure requires zero compromises: open-source, scale-out, cloud-native, and capable of handling both batch and real-time with the speed agentic AI demands. This is what we’re building in Firebolt - an extremely efficient, Postgres-compliant analytical database. We architected it to provide maximum performance at the lowest operational complexity in any setting, running as a single binary on a laptop, or as a cluster of hundreds of nodes in your cloud or data center. We’re well funded, have an exceptional engineering team and we’re working with some of the world’s top tech companies on their most difficult data challenges.


About the role

Firebolt is building a support team with talented members. As part of our team in Bengaluru, India you can have a major impact on Firebolt's product. We are focused on providing technical assistance and support to customers.

You will need to be able to quickly diagnose problems and provide solutions, while maintaining accurate records of customer interactions and issues to help identify trends and improve overall customer experience.


Your responsibilities

  • Help Build AI support infrastructure.
  • Support existing customers when AI agents cannot.
  • Conduct technical discovery, POVs, and architecture deep-dives with prospects.
  • Own the technical win - benchmarks, migrations, and proof points that hold up under scrutiny.
  • Be the trusted voice in the room when customers are evaluating us.
  • Feed real customer signal back into product.


Requirements

  • Strong SQL and data warehousing fundamentals (columnar storage, query optimization, partitioning).
  • Hands-on experience with databases.
  • The ability to do technical deep dives with engineers.
  • Genuine curiosity about price-performance, not just features.


Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
Β·

Customer Solutions Engineer Related jobs

Other jobs at Firebolt

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.