Key Facts

Remote From:

Full time

English

Hard Skills

Business Operations Intelligent Automation Process Engineering Business Strategies Web Content Management Pricing Strategies Upselling Search Engine Optimization Educational Outreach Zapier +28 more

Other Skills

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Team Management
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Consulting
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Multitasking
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Verbal Communication Skills

Roles & Responsibilities

Experience supporting or scaling a small business
Strong background in operations + marketing
Comfortable using AI tools to solve real business problems
Confident communicator (written + verbal)

Requirements:

Audit and optimize workflows across client onboarding, service delivery, and internal operations; develop and document SOPs to support scalability; implement automation using AI tools (e.g., ChatGPT, Zapier, Make); and improve hiring, onboarding, and team management processes.
Plan and execute marketing campaigns across email, social media, and outreach; manage and update the company website (content, SEO, performance); handle inbound leads and conduct sales calls through closing; identify upsell opportunities to expand client services; and explore new services, partnerships, and market opportunities.
Support business planning, expansion, and profitability initiatives; provide data-driven insights on pricing, operations, and resource allocation; act as a strategic partner to the Owner on key decisions.

Virtual Teammate

About Virtual Teammate

At Virtual Teammate, we understand the evolving needs of modern businesses and the critical role of effective virtual assistance in driving success. Here's what sets us apart: - Value Creation Culture: We unite clients and virtual teammates through a value-driven mindset. - Client-Centric Approach: Customized virtual assistant services tailored to your unique business needs. - Simple Flat Rate Engagements: With straightforward pricing, our services are transparent, reliable, and scalable for growth. - Fast & Efficient Onboarding: Start immediately with our streamlined process or take your time with our white-glove interview process. - Emphasis on Team: We foster genuine connections, accountability, and synergy. - Talent Stewardship: We handpick top talent, ensuring the best skills, English proficiency, intelligence, experience, leadership, and personality.

Founded: 2018

Company size: 11 - 50

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Job description

Key Responsibilities

Operations & Process Improvement - Audit and optimize workflows across client onboarding, service delivery, and internal operations; develop and document SOPs to support scalability; implement automation using AI tools (e.g., ChatGPT, Zapier, Make); and improve hiring, onboarding, and team management processes.
Growth & Revenue - Plan and execute marketing campaigns across email, social media, and outreach; manage and update the company website (content, SEO, performance); handle inbound leads and conduct sales calls through closing; identify upsell opportunities to expand client services; and explore new services, partnerships, and market opportunities.
Strategy & Business Support - Support business planning, expansion, and profitability initiatives; Provide data-driven insights on pricing, operations, and resource allocation; Act as a strategic partner to the Owner on key decisions

Essential Skills

Experience supporting or scaling a small business
Strong background in operations + marketing
Comfortable using AI tools to solve real business problems
Confident communicator (written + verbal)
Highly organized and able to manage multiple priorities

Preferred:
Background in bookkeeping, accounting, or financial services
Experience with tools like QuickBooks, Monday.com, Google Workspace, or DocuSign
Experience in SOP development, process design, or operational consulting

Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.