Wholesale Lending Disclosure Analyst

Job Summary

All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have a “how can we make this work” mindset and provide the best customer service possible.  They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction.  Disclosure Analysts are self-sufficient, confident, and accurate decision makers. They work both independently and cohesively with others and foster a team environment. The focus of a Disclosure Analyst is to ensure accurate and compliant disclosure documents and decisions.  Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed.  They thrive in our ever-changing environment and take great pride in contributing to Dart Bank being an industry leader.

Job Duties

• Monitors the mortgage pipeline to ensure compliant and timely disclosures & redisclosures.
• Audits the loan file to ensure accurate and complete loan disclosures are being sent to the client.
• Maintains a working knowledge of all regulations as it relates to the disclosure process including but not limited to TRID and HMDA.
• Manages the redisclosure process for accuracy, compliance, and timeliness.
• Work with title, escrow, settlement agents and attorneys to facilitate the closing of a residential mortgage loan.
• Maintains a working knowledge of all loan programs and their required and allowable fees.
• Maintains a working knowledge of compliance engine to provide solutions to cure warnings, fails, and other error messages to ensure state/regulatory compliance.
• Assist post-closing/insuring with any additional documentation or requests—both internal and external.
• Review for completeness and accuracy all Denials or Withdrawals. Post the denial letter as needed.
• Report on any adverse issues to the Mortgage Banking Operations Manager to ensure compliance with Federal guidelines.
• Actively participate and advocate the bank’s training and development programs and commitment to learning.
• Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact.
• Maintain strong knowledge and understanding of Agency and product requirements.  Continuing education is required.
• Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies.
• Be relentlessly resourceful in finding answers and assist in the creation of training manuals and job aids as needed.
• Willing and able to assist mortgage teams with questions and training as needed.
• Maintain strong positive communication with all departments to develop cohesive working relationships.
• Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
• All other duties as assigned.

Essential Functions

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Education
  • College degree preferred, or equivalent experience.
• Skills
  • Consistent and dependable.
  • Well-organized.
  • Adaptable to fast-changing environments.
  • Strong time management skills.
  • Customer service focused.
  • Computer proficient.
  • Must be proficient with mortgage loan documentation and preparation of closing documents.
  • Strong communication skills and a positive attitude.
  • Able to build and maintain strong relationships with external contacts are vital, position involves extensive personal contact with outside sales partners, customer service is a top priority.
  • Able to maintain positive relationships with sales partners (internal and Mortgage Brokers)—phone and email communication are required.
• Experience
  • 2+ years of recent mortgage operations experience in mortgage disclosures or its equivalent.
  • Must be proficient with mortgage loan documentation and applicable regulatory compliance.
  • Experience with Encompass, Mavent, and in the wholesale market is preferred.

Supervised by

• Wholesale Lending Closing/Disclosure Manager

Supervises

• None