Field Service Supervisor - Power Transformers

We are looking for a highly skilled Field Service Supervisor specializing exclusively in Power Transformers. In this pivotal role, you will lead the onsite installation, commissioning, and technical support for large-scale power transformers (up to 850 MVA / 500 kV). This position requires a technical expert who thrives in dynamic field environments and maintains the highest standards of safety and quality.

Key Responsibilities

• Onsite Leadership: Supervise and coordinate the full lifecycle of transformer installation and commissioning for units up to 850 MVA / 500 kV.
• Technical Oversight: Oversee the assembly of all external components and peripherals ensuring 100% compliance with technical specifications.
• Testing & Diagnostics: Lead pre-commissioning activities and perform onsite electrical testing; provide expert troubleshooting for field-related issues.
• Root Cause Analysis (RCA): Conduct thorough investigations into equipment failures or performance issues and deliver actionable technical reports.
• Subcontractor Management: Act as the primary supervisor for onsite subcontractors, ensuring work is performed safely, on schedule, and to Hyundai’s quality standards.
• Customer Relations: Serve as the technical point of contact for customer engineers, providing guidance during testing and maintaining professional representation of the company.
• Reporting: Prepare comprehensive field service documentation, including daily logs, incident reports, and final commissioning certificates.

Requirements

• Industry Expertise: Extensive hands-on experience in the installation and commissioning of Power Transformers (MANDATORY).

• Technical Proficiency: Proven track record in transformer electrical testing, troubleshooting, and external component wiring.
• Specialized Knowledge: Familiarity with vacuum oil processing, oil handling procedures, and high-voltage safety protocols.
• Supervisory Skills: Strong experience in managing subcontractors and leading multi-disciplinary teams in industrial settings.
• Soft Skills: Exceptional problem-solving abilities and a customer-centric communication style.
• Travel Flexibility: Willingness and ability to travel up to 80% (domestic and international); remote work-from-home available when not traveling.

Working Conditions & Physical Requirements

• Willingness to work in diverse outdoor environments and industrial sites.
• Physical stamina to handle walking, standing, working at heights, and occasional heavy lifting.
• Comfortable working around high-voltage equipment and heavy machinery.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)