Key Facts

Remote From:

Freelance

English

Hard Skills

Inbound Sales Phone Sales Consultative Selling Zoho Office Suite Sales Management Lead Generation Inside Sales Customer Relationship Management Pipeline Planning Product Knowledge +9 more

Other Skills

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Communication
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Active Listening
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Teamwork
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Empathy
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Relationship Building
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Self-Motivation

Roles & Responsibilities

Strong experience in outbound, consultative, inside, or contact center-based sales
Excellent spoken English with a confident, natural phone presence
Proven ability to handle unscripted conversations with empathy, confidence, and good judgment
Experience using CRM platforms and call handling tools, with the ability to work independently in a work-from-home setup

Requirements:

Conduct outbound calls to warm leads and re-engage disengaged leads to assess enrollment interest
Build rapport with prospective students through natural, empathetic conversations and active listening
Guide conversations toward a clear enrollment decision by aligning program value with the prospect's goals
Maintain accurate lead notes and pipeline updates in Zoho CRM, use Aircall for daily call activity, and collaborate with internal teams to support growth

Sourcefit DR

About Sourcefit DR

Sourcefit is focused on providing custom offshore solutions. We help companies large and small to lower costs and increase productivity by providing highly-skilled, highly-motivated staff who can match the performance of onshore staff at a fraction of the cost. At Sourcefit, we understand that successful outsourcing requires more than just great staff. We are committed to working closely with you every step of the way to understand your goals and seamlessly transfer your business culture and successful business processes to an offshore environment. At Sourcefit there is never any obligation until you're comfortable you've found the perfect fit for your business needs. We offer various levels of operational and project management depending on your needs. You supply the vision and we handle the rest: from recruiting and pre–screening of candidates, providing all necessary office support, equipment and infrastructure, as well as end to end HR management.Established by Andy Schachtel, an American entrepreneur with over 20 years of experience in outsourcing both as a client and as a service provider, Sourcefit currently has over 1500 employees and is growing steadily. In light of this rapid growth, Sourcefit remains dedicated to preserving its entrepreneurial start-up spirit, actively nurturing innovation and agility in its operations, with branches in the Philippines, Armenia, the Dominican Republic, and South Africa. Above all, Sourcefit endeavors to make sure that each of our clients feel that they have our undivided attention and provide them with customized solutions that fit their business.Contact us today for a free consultation.Visit sourcefit.com to find out how our services can help you grow your business.For information and updates on outsourcing, offshoring, productivity and cost-effective business solutions, visit Sourcefit's official channels:http://www.sourcefit.comFacebook, Instagram, Twitter, Youtube, Tiktok: @SourcefitPH

Founded: 2018

Company size: 11 - 50

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Job description

Position Summary

We are looking for an Outbound Sales Consultant to engage with warm leads who have already expressed interest in our online education programs. This role is focused on building genuine conversations, understanding each prospect’s motivations, and guiding them toward enrollment through a consultative and empathetic sales approach. This is not a cold calling role and not a highly scripted sales position. The ideal candidate is confident on the phone, naturally conversational, and skilled at creating trust with prospective students.

Job Details

Work setup: Work from home

Schedule: Monday to Friday, 10:00 AM to 7:00 PM Queensland Time

Holidays: Queensland Holidays

Responsibilities

Conduct outbound calls to warm leads who previously inquired about the company’s online education programs
Re-engage older or disengaged leads in the CRM and assess ongoing interest in enrollment
Build rapport with prospective students through natural, engaging, and empathetic conversations
Understand each prospect’s goals, motivations, and personal circumstances to guide the sales discussion effectively
Communicate program value in a consultative way that aligns with the prospect’s personal and career aspirations
Maintain accurate lead notes, follow-up actions, and pipeline updates in Zoho CRM
Use Aircall and related systems efficiently for daily call activity and follow-up
Meet agreed activity and performance targets, including call volume, talk time, lead engagement, and sales outcomes
Complete onboarding and product training to build strong program knowledge
Transition to handling newer leads as performance and conversation quality are proven
Collaborate with onshore stakeholders and internal teams to support sales growth and conversion performance

Qualifications

Strong experience in outbound sales, consultative sales, inside sales, or contact center-based sales
Excellent spoken English and a confident, natural phone presence
Strong active listening and relationship-building skills
Proven ability to handle unscripted conversations with empathy, confidence, and good judgment
Comfortable speaking with prospects who may share personal stories, career goals, or life circumstances
Ability to guide conversations toward a clear next step or enrollment decision
Experience using CRM platforms and call handling tools
Self-motivated and able to work independently in a work-from-home setup
Strong organization skills and discipline in documenting interactions and follow ups
Willingness to learn product details and apply them effectively in sales conversations

Nice to Haves

Experience in education sales, student enrollment, admissions, or high consideration sales
Exposure to wellness, health, lifestyle, or service-based industries
Familiarity with Zoho CRM and Aircall
Experience supporting Australian or international customers
Background in commission-based sales environments
Experience handling both aged leads and new inbound inquiries