Position Description:
Infinite Electronics powers a global portfolio of specialized connectivity companies delivering reliable engineered solutions worldwide. Built as a unified platform for speed, scale and reliability, the company combines shared infrastructure, best-in-class logistics and deep engineering expertise to support mission-critical connectivity needs. Through scalable global operations and rapid development capabilities, Infinite helps customers accelerate innovation and bring new ideas to market.
We are seeking a detail-driven Sales Performance & Insights Principal to lead enterprise-wide performance measurement and insights. In this role, you will define standardized KPIs, build reporting frameworks, and deliver executive-ready insights across all business units. If you excel at analyzing data, identifying trends, and partnering with leaders to turn insights into action, this is an opportunity to shape how Infinite Electronics drives measurable sales performance and business impact.
General Duties and Responsibilities:
- Define, implement, and maintain a standardized performance measurement framework across all business units.
- Establish enterprise-wide KPIs covering service, throughput, quality, and friction points to enable consistent, actionable performance evaluation.
- Build governance processes to ensure data accuracy, consistency, and timely reporting across all teams and business units.
- Partner internally to design and maintain scalable dashboards and reporting standards that provide clear, actionable insights for leaders and stakeholders.
- Analyze trends, identify risks and opportunities, and provide executive-ready insights to guide strategic decision-making.
- Translate performance data into operational improvements and measurable business impact through structured feedback loops.
- Partner with business unit leaders to enable data-informed decisions and drive continuous performance improvement.
- Validate data integrity and continuously refine reporting frameworks, methodologies, and processes for efficiency, accuracy, and clarity.
- Serve as the enterprise-wide owner of performance visibility and insights, ensuring reporting is consistent, accurate, and actionable.
- Proactively anticipate business needs, recommend predictive analytics, and identify emerging trends to optimize sales performance.
- Collaborate cross-functionally to align metrics with organizational goals and support operational excellence initiatives.
Qualifications:
- Bachelor’s degree in Business, Analytics, Operations, Data Science, or a related field, or equivalent practical experience.
- 5+ years of experience in sales performance, operational analytics, business intelligence, or process improvement, ideally in a fast-paced, technology-driven electronics distribution or B2B environment.
- Proven ability to define and implement enterprise-wide performance measurement frameworks, KPIs, dashboards, and reporting standards across multiple business units.
- Strong understanding of SLA/KPI management, operational standards, and continuous improvement methodologies, with a track record of driving alignment across teams.
- Exceptional analytical, written, and verbal communication skills, able to translate complex performance data into actionable recommendations for executives and leaders.
- Experience delivering executive-level reporting, analyzing trends, identifying risks and opportunities, and converting insights into operational improvements.
- Highly organized, detail-oriented, and capable of managing multiple priorities, projects, and reporting initiatives simultaneously.
- Collaborative mindset with experience partnering with Operations, Sales, IT, and business leaders to ensure accurate, timely, and actionable performance insights.
- Comfortable working in a fast-paced, data-driven environment, with the ability to adapt quickly while maintaining high standards.
- Proficient with business intelligence and reporting tools (e.g., Microsoft Office, CRM systems, BI platforms, dashboarding tools, data visualization software).
- Data-driven and metrics-oriented, able to validate data, measure impact, and continuously refine reporting and insight generation across the organization.
Personal Traits and Characteristics:
- Accountable, reliable, and detail-oriented with strong follow-through.
- Highly organized, able to manage multiple priorities in a fast-paced environment.
- Analytical and data-driven, translating insights into actionable recommendations.
- Clear and persuasive communicator for leaders and stakeholders.
- Proactive, solution-oriented, and takes ownership from start to finish.
- Collaborative, building strong cross-functional relationships.
- Adaptable, resilient, and thrives in dynamic, innovation-driven environments.
Reports To: Director, Commercial Operations
Physical Job Requirements:
- Repetitive motion and routine use of the standard office equipment such as computers, telephones, copiers, and scanners.
- Sitting at a desk.
Environment: This role is based in a professional office environment and may require work during normal or extended business hours based on business needs.
Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
