National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Summary
The Training Manager – Middle Management Development is responsible for designing, building, and delivering a comprehensive training program for NTI’s middle management population. This role focuses on equipping supervisors, managers, and functional leaders with the knowledge, skills, and tools needed to effectively lead teams, manage projects, and operate NTI’s core platforms and processes.
This position will own the end‑to‑end development of structured learning paths covering NTI systems, PM 101 fundamentals, leadership expectations, and operational best practices. The Training Manager will partner closely with PMO, Operations, Finance, HR, and IT to ensure training content is practical, consistent, and aligned with how work gets done at NTI.
Key Responsibilities
Training Strategy & Program Development
- Design and maintain a structured middle‑management training framework aligned with NTI business objectives and leadership expectations.
- Develop role‑based learning paths for supervisors and managers, including onboarding, core competency, and advanced training tiers.
- Establish standardized curricula covering systems, processes, project management fundamentals, and people leadership.
Curriculum & Content Development
- Create and maintain training materials such as presentations, facilitator guides, job aids, SOPs, and e‑learning modules.
- Develop PM 101 training focused on project fundamentals, governance, schedules, budgets, risks, change control, and cross‑functional coordination.
- Build platform and tools training for NTI systems (e.g., financial systems, reporting tools, scheduling platforms, timekeeping, and other enterprise platforms).
- Ensure content reflects real NTI workflows and expectations.
Training Delivery & Facilitation
- Deliver live instructor‑led training sessions (virtual and/or in person) for middle management cohorts.
- Facilitate workshops, working sessions, and onboarding programs for newly promoted or newly hired managers.
- Adapt delivery methods to support different learning styles and operational needs.
Stakeholder Partnership
- Partner with the Director of Training to align curriculum priorities and annual training roadmaps.
- Collaborate with PMO, Operations, Finance, HR, IT, and executive leadership to ensure accuracy, relevance, and adoption.
- Act as a trusted advisor to leaders on training needs, capability gaps, and readiness.
Governance, Adoption & Continuous Improvement
- Track training participation, completion, and effectiveness metrics.
- Gather feedback and continuously refine training content and delivery methods.
- Maintain training documentation and learning libraries for easy access and reuse.
- Ensure training remains current as systems, processes, and policies evolve.
Qualifications
- Bachelor’s degree in Business, Project Management, Education, Organizational Development, or a related field.
- 5+ years of experience in training program development, curriculum design, organizational learning, or a related discipline.
- Willingness and ability to travel 30–40% to deliver in-person training.
- Proven experience delivering training to supervisors/managers and other adult learners in operational or corporate environments.
- Working knowledge of project management fundamentals and cross-functional business operations.
- Experience developing and supporting training for business systems and enterprise platforms (e.g., financial, reporting, scheduling, timekeeping, or similar tools).
- Strong facilitation, communication, and stakeholder management skills.
- Ability to translate complex processes into clear, practical, job-relevant learning experiences.
Success Metrics
- Consistent completion of middle‑management training programs and learning paths.
- Improved manager readiness across PM fundamentals, system usage, and leadership expectations.
- Positive participant feedback and demonstrated application of training on the job.
- Reduced system errors, process escalations, and re‑work tied to knowledge gaps.
- Strong partnership and alignment with operational leaders across NTI.
Ideal Candidate Profile
- Experience in construction, telecom, data center, or field‑driven organizations.
- Familiarity with PMO or project‑based delivery environments.
- Experience building training programs from the ground up rather than inheriting existing curricula.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
