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Patient Consultant at Batash Endoscopic Weight Loss

Key Facts

Remote From: 
Freelance
Senior (5-10 years)
Spanish

Other Skills

  • Video Conferencing
  • Rapport Building
  • Persuasive Communication
  • Communication
  • Time Management
  • Organizational Skills
  • Empathy
  • Self-Motivation

Roles & Responsibilities

  • Ability to manage 40+ new leads per week and maintain a pipeline of 70-100 active prospective patients
  • Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and weekends
  • Highly self-motivated, organized, and capable of working independently, including handling calls with no support and addressing challenging patient questions
  • 3-5+ years of experience in a sales or true customer-facing role (preferred)

Requirements:

  • Execute a proactive, best-in-class consultative sales process across in-person meetings, phone/video calls, text, and email from initial outreach to deposit and completion of the procedure
  • Build trust and rapport with patients, addressing questions and easing concerns
  • Proactively schedule and conduct follow-up calls to discuss financing, confirm deposits, or re-engage patients; answer and/or triage all questions from potential patients
  • Provide helpful, persuasive information to support each patient’s decision-making, improve the patient experience, and minimize cancellations

Job description


Position Overview:

We are looking for a driven, empathetic, and performance-focused Patient Consultant to join our fast-growing, mission-driven team at Batash Weight Loss -- the #1 provider of endoscopic (i.e., non surgical) weight loss procedures in the U.S.

This position is for performance-focused candidates seeking a high-reward, results-based compensation model. Earnings are entirely commission-based with a 7% commission rate on gross revenue. High performers can unlock substantial income from $250K-$350K+ based on hitting strong but reasonable sales volumes.

Our Patient Consultants works standard hours of 9am-6pm ET with some variation. This is a non-remote position working from our NYC or Miami offices. We offer flexibility for demonstrated high performers. Our work is fast-paced and deeply rewarding -- ideal for someone who thrives in a performance-driven environment and takes pride in changing lives every day.

About Batash:

At Batash, we help patients achieve lasting weight loss and better health through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Gastric Balloons. Our long-term weight loss solutions positively transform patients’ weight, well-being, mood, energy, and health.

With 6,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, Batash is the nation’s #1 leader in endoscopic weight loss. We’re expanding rapidly to help even more people transform their lives — and we’re building a world-class patient consultant team to make it happen.

Why people love working at Batash:

  • Exceptional earning potential: Highly competitive, performance-based compensation
  • Meaningful work: Help patients positively transform their lives and reclaim their confidence, energy, and health
  • Autonomy & growth: Enjoy significant day-to-day autonomy with support from a high-performance team
  • Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

Responsibilities:

  • Run a proactive, best-in-class consultative consultative sales process (mix of in-person meetings, phone/video calls, text and email) from initial outreach to deposit to completion of procedure
  • Build trust and rapport with patients, addressing questions and easing concerns
  • Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients; answer and/or triage all questions from potential patients
  • Provide helpful, persuasive information to support & drive each patient’s decision-making process, improve patient experience, and minimize cancellations

Qualifications:

    • Able to easily manage 40+ new leads per week and a pipeline of up to 70-100 active prospective patients
    • Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend
    • Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.)
    • Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours

    Preferred:

    • Fluent in Spanish
    • 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales, fitness trainer, etc.)

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