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Technical Product Marketing Manager

Role overview

Qualifications

  • 5+ years of experience in technical product marketing, product management, solutions engineering, or related roles in identity verification, fraud, or risk industries
  • Strong technical acumen with the ability to understand APIs, machine learning, and cloud-based architectures
  • Exceptional storytelling and writing skills with the ability to distill technical complexity into clear, value-driven messaging across whitepapers, blogs, and case studies
  • Experience collaborating cross-functionally with sales, product management, and engineering teams; strong analytical skills for competitive analysis and market research; familiarity with AI tools for content generation is a plus

Responsibilities

  • Develop a comprehensive technical understanding of Socure’s products, platform, and integrations; analyze and document technical nuances, workflows, and architectures to articulate the how behind product functionality
  • Translate complex technical details into compelling narratives for technical and business audiences; craft messaging that highlights Socure’s technology and measurable customer outcomes
  • Conduct in-depth technical analysis of competitors’ products to identify strengths, weaknesses, and differentiation; develop competitive positioning strategies and collaborate with product management on roadmaps and technical use cases
  • Create in-depth technical enablement materials (solution guides, architecture diagrams, FAQs); lead technical workshops and trainings; write technical whitepapers, blogs, and case studies; represent Socure in technical discussions and industry events; leverage AI tools to scale assets

About the company

Socure logo

Socure

Identity & Access Management (IAM)

Socure is the leading platform for digital identity verification and trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 2,000 customers across the financial services, government, gaming, healthcare, telecom, and e-commerce industries, including four of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, the top online gaming operator, the top Buy Now, Pay Later (BNPL) providers, and over 250 of the largest fintechs. Marquee customers include Chime, SoFi, Varo, Robinhood, Public, Stash, Gusto, and DraftKings. Socure customers have become investors in the company including Citi Ventures, Capital One Ventures, MVB Bank, and Synchrony. Additional investors include Accel, T. Rowe Price, Bain Capital Ventures, Tiger Global, Commerce Ventures, Scale Venture Partners, Sorenson, Flint Capital, Two Sigma Ventures, and others. Socure has received numerous industry awards and accolades, including named to the 2021 & 2022 Forbes Cloud 100 List, Forbes’ Fintech 50 List 2021, and Forbes’ America’s Best Startup Employers 2021, being named to CB Insights: The Fintech 250 for the third year in a row, being awarded Best New Technology Introduced Over the Last 12 Months—Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being awarded Finovate’s Award for Best Use of AI/ML, to name a few. Founder/CEO Johnny Ayers has also been recognized by Goldman Sachs as one of the 100 Most Intriguing Entrepreneurs of 2021 and as an EY Entrepreneur of the Year 2022.

Company details

Company typeScaleup
IndustryIdentity & Access Management (IAM)
Company size501 - 1000

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Job description

Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

About the Role:

We are looking for a Technical Product Marketing Manager (tPMM) to join our team and help drive our product marketing strategy by deeply understanding Socure’s technology, crafting compelling narratives, and enabling both internal and external stakeholders with clear, technical messaging. If you have a passion for AI-driven fraud prevention and identity verification, and enjoy distilling complex technical concepts into digestible stories, we want to hear from you!

 

Location Requirements:

We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA.

Responsibilities:

Deep Product Understanding:

  • Develop a comprehensive technical understanding of Socure’s products, platform, and integrations.

  • Analyze and document technical nuances, workflows, and architectures to articulate the "how" behind product functionality.

Technical Storytelling:

  • Translate complex technical details into compelling, easy-to-understand narratives that resonate with both technical and business audiences.

  • Craft messaging that highlights the unique power of Socure’s technology and the measurable impact on customers’ business outcomes.

Competitive Intelligence:

  • Conduct in-depth technical analysis of competitors’ products to identify strengths, weaknesses, and differentiation points.

  • Develop competitive positioning strategies that showcase Socure’s superiority in the identity verification and fraud prevention market.

Collaboration with Product Management:

  • Work closely with product managers to understand roadmaps, new features, and technical use cases to inform go-to-market strategies.

  • Provide technical feedback and ensure market needs are being addressed during product development.

Technical Enablement:

  • Create in-depth technical enablement materials for sales, customer success, and partners, including solution guides, architecture diagrams, and FAQs.

  • Lead technical workshops and trainings to ensure internal teams can articulate the product’s technical value effectively.

Thought Leadership:

  • Write and publish technical whitepapers, blogs, and case studies that demonstrate Socure’s innovation and leadership.

  • Represent Socure in technical discussions with customers, partners, and at industry events.

Leverage AI:

  • Scale quality and production of assets by leveraging AI tools like ChatGPT's Deep Research to enhance technical marketing materials.

 
 

Qualifications:

  • 5+ years of experience in technical product marketing, product management, solutions engineering, or related roles in the identity verification, fraud, or risk industries.

  • Strong technical acumen with the ability to understand APIs, machine learning, and cloud-based architectures.

  • Exceptional storytelling skills with the ability to distill technical complexity into clear, value-driven messaging.

  • Experience working cross-functionally with sales, product management, and engineering teams.

  • Strong analytical skills with experience conducting competitive analysis and market research.

  • Excellent writing and communication skills, with experience producing technical content such as whitepapers, blog posts, and case studies.

  • Experience using AI tools for content generation, research, and technical enablement is a plus.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.



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