Key Facts

Remote From:

Full time

English, German

Hard Skills

JIRA Atlassian Confluence Atlassian Confluence JIRA Studio Agile Software Development Data Protection Strategy Performance Analytics Analytical Dashboard JavaScript Engine System Level Troubleshooting +11 more

Other Skills

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Open Mindset
•
Analytical Thinking
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Problem Solving

Roles & Responsibilities

Proven experience administering Atlassian Jira Software (Cloud) and Confluence (Cloud)
Strong expertise in configuring workflows, schemes, custom fields, and dashboards
Hands-on experience with ScriptRunner and Automation for Jira
Solid knowledge of REST API integrations and third-party system connectivity

Requirements:

Administer and enhance Atlassian Jira Software (Cloud) and Confluence (Cloud) environments, ensuring optimal performance and usability
Configure workflows, schemes, custom fields, dashboards, and implement automation using ScriptRunner and Automation for Jira
Integrate Jira and Confluence with third-party systems via REST APIs and support Agile delivery frameworks (Scrum/Kanban)
Monitor performance, troubleshoot issues, optimize system usage, and ensure data security and reliability in a cloud-based environment

Job description

ABOUT THE OPPORTUNITY

We are partnering with a leading international organization in the telecommunications sector, known for its large-scale digital transformation initiatives and strong engineering culture. This is an excellent opportunity to join a distributed team delivering high-impact solutions in a modern, cloud-based environment. You will play a key role in maintaining and evolving collaboration platforms used by cross-functional teams, ensuring performance, security, and scalability. The position is fully remote within Portugal, offering flexibility while working on complex and meaningful projects.

PROJECT & CONTEXT

You will be part of a nearshore delivery team supporting a high-demand environment where Atlassian tools are central to project execution and collaboration. The focus is on administering and enhancing Atlassian Jira Software (Cloud) and Confluence (Cloud) environments, ensuring optimal performance and usability.

The role involves configuring workflows, customizing fields and dashboards, and implementing automation using tools such as ScriptRunner (latest version) and Automation for Jira. You will contribute to continuous improvement initiatives, integrating Jira and Confluence with third-party systems via REST APIs, and supporting Agile delivery frameworks (Scrum/Kanban). The environment emphasizes system reliability, data security, and efficient project portfolio management.

WHAT WE'RE LOOKING FOR (Required)

Proven experience administering Atlassian Jira Software (Cloud) and Confluence (Cloud)
Strong expertise in configuring workflows, schemes, custom fields, and dashboards
Hands-on experience with ScriptRunner and Automation for Jira
Solid knowledge of REST API integrations and third-party system connectivity
Proficiency in scripting with Groovy and/or JavaScript (ES6+)
Experience working in Agile environments (Scrum, Kanban)
Ability to monitor performance, troubleshoot issues, and optimize system usage
Understanding of data security best practices within collaboration platforms
Strong analytical and problem-solving skills with a proactive mindset
Fluency in English (mandatory)

NICE TO HAVE (Preferred)

Experience with Atlassian add-ons such as Structure and Insight (Assets)
Exposure to cloud environments (AWS, Azure, or GCP)
Previous experience in telecommunications or large-scale enterprise environments
Familiarity with portfolio/project management tools and methodologies
Basic knowledge of ITSM frameworks (e.g., ITIL)
Fluency in German (nice to have)