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Strategic Growth Manager B2B- (m/f/d)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
Italian, English

Other Skills

  • Communication
  • Active Listening
  • Entrepreneurship
  • Teamwork
  • Analytical Thinking
  • Relationship Building

Roles & Responsibilities

  • 5+ years' experience in B2B payments, with strong knowledge of lodge cards, corporate client needs, and B2B accounting systems
  • Entrepreneurial mindset with the ability to shape go-to-market strategy for the lodge product and communicate local needs to relevant departments
  • Excellent Italian and English language skills (written and spoken)
  • Comfortable working in a fast-paced, agile environment and willing to travel for client visits and events

Requirements:

  • Drive market growth in Italy by targeting B2B corporate and mid-sized segments with the lodge card product and upsell opportunities
  • Act as the main point of contact for TMC partners, building relationships within their corporate client portfolios
  • Own and manage the customer pipeline, serve as customer advocate, onboard key accounts, ensure satisfaction, and pursue upsell
  • Collaborate cross-functionally with product, marketing, and other teams to address corporate needs and tailor offerings for the market

Job description

ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

  • Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.

  • Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com


ABOUT THE ROLE

You will support Pliant as a Strategic Growth Manager B2B (m/f/d) and help drive Pliant’s expansion within the mid-sized business and corporate segments. You will contribute to the acquisition of large travel clients and focus specifically on our next challenge: expanding in the corporate and mid-sized business segment by developing relationships with our existing TMC clients, as well as selling and optimizing our lodge card product. You will work closely with the Country Head and cross-functional teams to address local market needs.



This role is based in Italy and is fully remote. It requires travel for visiting clients and attending events.


WHAT YOU`LL DO

 

  • Market growth: You are driving further expansion across the Italian market targeting B2B corporate and mid-sized company segments through our new lodge card product and upselling opportunities.
  • Strengthen our partnerships: You will act as the main point of contact for our TMC partners, gaining access to and building relationships within their corporate client portfolios.
  • Customer advocacy: You take ownership and communicate skillfully to contact potential customers and build a strong customer pipeline
  • Understanding: It's important to you to know your contact's needs and problems, ask the right questions and listen to them in order to pick up your customers where they are at the moment
  • Advise: You put yourself in your customers' shoes and identify for them how we at Pliant can deliver the most value to them
  • Analyse: You will work together with other departments  to address corporate needs (i.e. product and marketing)
  • Account Management: You will be the main account manager for the key clients you onboard, responsible for client satisfaction and upselling.

WHAT YOU`LL BRING 

 

  • You have an entrepreneurial mindset: you will shape our go-to-market strategy for the lodge product and communicate local needs to the relevant departments
  • You thrive when working with customers, you are communicative and know how to relate to your contact persons 
  • 5+ years’ experience in B2B payments, with strong knowledge of lodge cards, corporate client needs, and B2B accounting systems
  • You are interested in FinTech and the digitalisation of the financial industry
  • Comfortable working in a fast paced and agile environment 
  • You have excellent Italian and English language skills both written and spoken

WHAT WE OFFER 


  • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence 
  • Attractive remuneration
  • Your choice of preferred OS, Windows or Mac
  • Flat hierarchy and transparent communication in a relaxed, professional atmosphere
  • Opportunity to develop your talent in a dynamic team with ambitious goals
  • Flexibility and possibility to work remotely
  • Monthly mobility benefit 
  • Wellhub Membership 
  • Company card with a monthly allowance for lunches, coffee, etc. with co-workers


At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.


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