Role overview

Qualifications

1–2 years of experience in a travel agency or similar role
Experience with travel industry tools (e.g., Sabre, Tern, Travefy, or similar systems)
Strong attention to detail and ability to manage complex travel arrangements
Highly organized with the ability to manage multiple tasks and deadlines

Responsibilities

Manage daily communications across email, chat, meetings, and travel platforms including Sabre, Travefy, Axus, booking systems, and supplier websites.
Support lead agents in creating customized luxury FIT travel itineraries including flights, hotels, cruises, transfers, and related services.
Finalize bookings with suppliers using multiple travel platforms while ensuring accuracy.
Provide ongoing support for itinerary changes, cancellations, and travel-related concerns.

Key facts

Remote from: Estonia
Full time
Expert & Leadership (>10 years)
Travel Agent
English

Hard skills

Supplier Management Corporate Travel Management Proposal Development Distributed Revision Control Payment Processing Booking (Trades) Invoicing Pricing Objectives Corporate Travel Management Supplier Management Online Communication Executive Development Communications Server

Other skills

Progress Reporting
Collaborative Communications
Technical Acumen
Non-Verbal Communication
Accountability
Multitasking
Time Management
Teamwork
Critical Thinking
Detail Oriented
Curiosity

About the company

Easy Outsource

As a business owner, there comes a time when you’re faced with a chicken or egg situation.Your business is growing fast, so your need for talent is increasing. But finding, training, and managing new people requires time.Time you don’t have, because you’re busy with the onslaught of new work.So you try to hire more but your team can’t find people you need fast enough.Worst of all… you’ve tried delegating & even outsourcing before and it didn’t work. It’s hard to find people to mesh with your team, and it’s even harder to manage them remotely.As an outsourcing company, our goal isn’t just to find you workers. We’ll find you that perfect match.Because unlike other outsourcing companies, Recruitment is in our DNA. With a combined 47 years of experience recruiting for finance, tech, marketing, SaaS, & the healthcare sector, EasyOutsource partners with fast-growing companies to provide diverse, & top-notch talent not just in North America but worldwide.Our easy Triple-C formula of Caliber talent, Client-focused approach, & Cost-effective service solves the hassle of finding talented remote workers.So if you want to> Hire at scale, while keeping costs low> Find specialized skills too expensive in your area> Stay innovative with a diverse team> Find remote workers sans the challenges of managing themApply for a consultation with one of our talent experts:https://www.easy-outsource.com/Let’s see if we’re a good fit. We’ll ask questions about your business — your goals, challenges, & hiring requirements.Our experts will explain our criteria in matching offshore talent with different businesses, & answer questions you may have. The goal is to understand your goals and management style to see if we can collaborate.After that, they’ll go back to our team with your requested talent profile so we can start sourcing a candidate.If you’re ready for new team members at half the cost (& headaches), let’s talk https://www.easy-outsource.com/

Company details

Company typeStartup

Company size11 - 50

Links

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Job description

This is a remote position.

WFH | Full-Time | 9am - 5pm EST

Job Overview

We are looking for a detail-oriented and highly organized Travel Coordinator to support a lead travel designer in delivering exceptional, end-to-end luxury travel experiences.

This is not a high-volume, queue-based travel agency role. Instead, you will work closely with the founder/lead agent in a collaborative, hands-on environment focused on building customized FIT (Fully Independent Traveler) luxury itineraries.

The ideal candidate brings a strong travel agency background, an “EA-level” mindset, and the ability to think critically while executing with precision.

Key Responsibilities:

Manage daily communications across email, chat, meetings, and travel platforms including Sabre, Travefy, Axus, booking systems, and supplier websites.
Support lead agents in creating customized luxury FIT travel itineraries including flights, hotels, cruises, transfers, and related services.
Research destinations, pricing, availability, and travel options to prepare tailored client proposals.
Participate in daily check-ins to review priorities, progress, and resolve issues.
Present travel options to clients, manage revisions, and secure confirmations.
Finalize bookings with suppliers using multiple travel platforms while ensuring accuracy.
Verify client documents, process payments and deposits, and manage booking updates or changes.
Prepare invoices, confirmations, itineraries, and travel documentation for clients and partners.
Coordinate next steps with clients and suppliers before and after booking.
Provide ongoing support for itinerary changes, cancellations, and travel-related concerns.

Requirements:

1–2 years of experience in a travel agency or similar role
Experience with travel industry tools (e.g., Sabre, Tern, Travefy, or similar systems)
Strong attention to detail and ability to manage complex travel arrangements
Highly organized with the ability to manage multiple tasks and deadlines
Comfortable working with minimal instructions and taking initiative
Tech-savvy and capable of navigating multiple systems and platforms efficiently
Strong communication skills (written and verbal)
Coachable, curious, and eager to grow within the travel industry
High level of focus, accountability, and follow-through

Nice-to-Have

Experience supporting a lead travel agent or working in luxury FIT travel
Exposure to high-end travel planning, suppliers, and destination management

Role Details & Progression:

2-week paid work trial to assess fit and performance
3-month probationary period with structured ramp-up
Expected to be fully operational by the end of the probation period
Compensation review after 6 months, with annual reviews thereafter
Performance-based bonuses may be offered