1–2 years of experience in a travel agency or similar role
Experience with travel industry tools (e.g., Sabre, Tern, Travefy, or similar systems)
Strong attention to detail and ability to manage complex travel arrangements
Highly organized with the ability to manage multiple tasks and deadlines
Requirements:
Manage daily communications across email, chat, meetings, and travel platforms including Sabre, Travefy, Axus, booking systems, and supplier websites.
Support lead agents in creating customized luxury FIT travel itineraries including flights, hotels, cruises, transfers, and related services.
Finalize bookings with suppliers using multiple travel platforms while ensuring accuracy.
Provide ongoing support for itinerary changes, cancellations, and travel-related concerns.
Job description
This is a remote position.
WFH | Full-Time | 9am - 5pm EST
Job Overview
We are looking for a detail-oriented and highly organized Travel Coordinator to support a lead travel designer in delivering exceptional, end-to-end luxury travel experiences.
This is not a high-volume, queue-based travel agency role. Instead, you will work closely with the founder/lead agent in a collaborative, hands-on environment focused on building customized FIT (Fully Independent Traveler) luxury itineraries.
The ideal candidate brings a strong travel agency background, an “EA-level” mindset, and the ability to think critically while executing with precision.
Key Responsibilities:
Manage daily communications across email, chat, meetings, and travel platforms including Sabre, Travefy, Axus, booking systems, and supplier websites.
Support lead agents in creating customized luxury FIT travel itineraries including flights, hotels, cruises, transfers, and related services.
Research destinations, pricing, availability, and travel options to prepare tailored client proposals.
Participate in daily check-ins to review priorities, progress, and resolve issues.
Present travel options to clients, manage revisions, and secure confirmations.
Finalize bookings with suppliers using multiple travel platforms while ensuring accuracy.
Verify client documents, process payments and deposits, and manage booking updates or changes.
Prepare invoices, confirmations, itineraries, and travel documentation for clients and partners.
Coordinate next steps with clients and suppliers before and after booking.
Provide ongoing support for itinerary changes, cancellations, and travel-related concerns.
Requirements:
1–2 years of experience in a travel agency or similar role
Experience with travel industry tools (e.g., Sabre, Tern, Travefy, or similar systems)
Strong attention to detail and ability to manage complex travel arrangements
Highly organized with the ability to manage multiple tasks and deadlines
Comfortable working with minimal instructions and taking initiative
Tech-savvy and capable of navigating multiple systems and platforms efficiently
Strong communication skills (written and verbal)
Coachable, curious, and eager to grow within the travel industry
High level of focus, accountability, and follow-through
Nice-to-Have
Experience supporting a lead travel agent or working in luxury FIT travel
Exposure to high-end travel planning, suppliers, and destination management
Role Details & Progression:
2-week paid work trial to assess fit and performance
3-month probationary period with structured ramp-up
Expected to be fully operational by the end of the probation period
Compensation review after 6 months, with annual reviews thereafter