Role overview

Qualifications

Bachelor's degree
3+ years of work experience in a medical education company, healthcare communications agency, or the biotechnology/pharmaceutical industry
Technical proficiency with Outlook, Excel, PowerPoint, and other internal communication and project planning tools
Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees

Responsibilities

Create and maintain project timelines, track progress against timelines, manage program budgets and funding, and measure audience generation; provide onsite project management and mentorship to the account management team.
Serve as the project point of contact for internal teams, clients, and healthcare providers; conduct regular status meetings; maintain ongoing communications with healthcare providers; prepare and conduct virtual trainings for expert advisors.
Partner with cross-functional teams to support business development; create scope of work for new subscriptions; contribute to department trainings.
Travel to project sites as needed (approximately 35%); ensure the highest standards of quality control for client materials and develop best-practice protocols for project teams.

Key facts

Remote from: United States
Full time
Mid-level (2-5 years)
Account Manager
English

Other skills

Timelines
Mentorship
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Non-Verbal Communication
Time Management
Teamwork
Social Skills

About the company

Vaniam Group

Marketing & Advertising

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping our clients and our people realize their full potential. Founded in 2007 as a 100% virtual-by-design organization, Vaniam Group is certified Evergreen and a WBENC-Certified Women’s Business Enterprise (WBE). Vaniam Group companies include Bio Linx, Bio Connections, Nexus, Nexus Science, Team 9, Team 9 Science, Second City Insights, Second City Science, CurioScience, Bio Ascend, and Women Leaders in Oncology.Vaniam Group aspires to elevate the way our people and our clients think, work, and communicate within the oncology and hematology therapeutic marketplace. We partner with biotech and pharmaceutical clients’ commercial, medical, and clinical teams to create and communicate a differentiated value proposition at the brand, franchise, and corporate level. By identifying and engaging the right external experts, our clients’ initiatives yield deep insights that in turn inform effective strategies and impactful communication of clinical science. Our virtual-by-design model not only allows us to hire the best talent regardless of geography but inspires us to redefine and unlock the possibilities of the 21st century workplace. To learn more, please contact us at hello@vaniamgroup.com or 773-260-0267.

Company details

Company typeSME

IndustryMarketing & Advertising

Company size201 - 500

Links

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Job description

Description

Position at Vaniam Group

Account Manager, Curio Science

What You’ll Do

As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

Create and maintain project timelines, with input from internal team members
Track progress of activity against established timelines
Provide mentorship to account management team
Execute program plan based on working budget and manage against funding obtained
Initiate, execute, and measure effectiveness of audience generation
Provide onsite project management

Client Responsibility

Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
Conduct regular project status meetings with internal core team and clients as necessary
Maintain contact with healthcare providers throughout the course of the meeting
Prepare, schedule, and conduct virtual trainings for expert advisors

Internal Responsibility

May contribute to mentoring and training of more junior staff and to department-wide trainings

Business Development

Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
Create scope of work for new subscriptions

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

Bachelor’s degree
3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
Strong customer service focus; history of looking for the above and beyond solutions

Skills and Competencies

Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
Demonstrate ability to prioritize/plan work activities and meet tight deadlines
Ability to manage and prioritize personal and/or team workload
Results-oriented with a commitment to accountability
Strong organizational and time management skills
Demonstrate a sense of urgency to obtain results
Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with scientific communications and creative teams based on project type and client.

Why You’ll Love Us:

100% remote environment with opportunities for local meet-ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
- Flexible Time Off policy for rest and relaxation
- Volunteer Time Off for community involvement
Emphasis on Personal Wellness
- Virtual workout classes
- Discounts on tickets, events, hotels, child care, groceries, etc.
- Employee Assistance Programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. Salary is one component of the total earnings and rewards package offered.

About Us:

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit www.VaniamGroup.com.

Applicants have rights under Federal Employment Laws to the following resources:

Family & Medical Leave Act (FMLA) poster - https://www.dol.gov/agencies/whd/posters/fmla
EEOC Know Your Rights poster - https://www.eeoc.gov/poster
Employee Polygraph Protection Act (EPPA) poster - https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act