Role overview

Qualifications

10+ years of experience in management consulting, enterprise strategy, or digital transformation
Proven experience defining and operationalizing agentic AI use cases
Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration

Responsibilities

Define and operationalize agentic AI use cases across client engagements
Develop and deliver AI-enabled solutions leveraging Agentforce, Salesforce Einstein, and generative AI technologies to improve workflows and customer outcomes
Partner with product, engineering, and delivery teams to translate business strategy into execution, including capability models, value streams, and target state roadmaps
Lead executive-level conversations, workshops, and strategic decision forums; communicate complex AI concepts to senior stakeholders and contribute to thought leadership

Key facts

Remote from: Canada, United States
Full time
Expert & Leadership (>10 years)
Strategy Consultant
English

Other skills

Dealing With Ambiguity
Training And Development
Communication
Dealing With Ambiguity
Dynamic Personality
Teamwork
Executive Presence

About the company

NeuraFlash

Welcome to the rocket ship 🚀 We are NeuraFlash, a fast-growing, innovative technology company obsessed with helping customers transform their businesses with AI-powered solutions built on #Salesforce & Amazon Web Services (#AWS). As a top-tier consulting & ISV partner of Salesforce & AWS, we are experts in building experiences grounded in data that transform & optimize the employee & customer journey. We specialize in building solutions from point-of-sale to point-of-service that delight our customers’ end-users & deliver measurable business impact. Our Highlights Company Accolades - Summit Salesforce Partner - Advanced Tier AWS Partner - ISV Product Builder - Doubled in growth YOY since 2016 - 2022 Glassdoor Winner of “Best Places to Work” Field Service | Chatbots | Service Transformation | Sales Transformation | AI Experiences | Service Cloud | Lead to Cash | CPQ & Billing | Amazon Connect | AWS | Tableau CRM | Mulesoft | Change Management | Service Cloud Voice

Company details

Company typeScaleup

Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

Required Qualifications:

10+ years of experience in management consulting, enterprise strategy, or digital transformation
Proven experience defining and operationalizing agentic AI use cases
Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
Expertise in translating emerging technology into business value, ROI, and measurable outcomes
Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
Understanding of contact center technologies, business processes, and metrics a big plus
Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
Experience leading executive-level conversations, workshops, and strategic decision forums
Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
Experience contributing to practice development, frameworks, or thought leadership

What’s it like to be a part of NeuraFlash, Part of Accenture?

Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.