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MSP Procurement and SaaS Licensing Specialist at Red Cup IT, Inc.

Red Cup IT

Roles & Responsibilities

  • SaaS Management Tools proficiency (e.g., BetterCloud, Torii, Zylo)
  • Financial literacy with ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses
  • Contractual knowledge of End-User License Agreements (EULAs), data privacy clauses (GDPR/CCPA), and renewal terms
  • Data analytics skills using Advanced Excel or BI tools to visualize spending trends and forecast license needs

Requirements:

  • End-to-end SaaS asset lifecycle management, including monitoring license utilization, identifying shelfware, and managing true-ups and true-downs
  • Lead vendor relations and negotiate MSAs, volume discounts, tiered pricing, and favorable SLAs with vendors (e.g., Microsoft, AWS, Cisco)
  • Conduct regular compliance audits to ensure license entitlement aligns with usage and mitigate penalties
  • Automate onboarding/offboarding and license reclamation using SaaS Management Platforms, and collaborate across Finance, IT/Security, and Operations

Job description

We are looking for an MSP Procurement & SaaS Licensing Specialist who is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.

Key Responsibilities

  • SaaS Spend Management: Monitor license utilization across the organization to identify "shelfware" (unused software). You will be the gatekeeper against redundant subscriptions.
  • Vendor Relations & Negotiation: Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco). Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
  • Compliance & Audit: Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
  • Lifecycle Automation: Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
  • Cross-Functional Collaboration: Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).

Required Skills & Qualifications

Hard Skills

  • SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
  • Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
  • Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
  • Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.

Soft Skills

  • Negotiation: The ability to push back on vendors and secure better margins for the MSP.
  • Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
  • Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.
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