Job Title: Virtual Assistant – Sales & Lead Generation Support
Position Type: Full-time
Work Hours: 9:00 AM – 5:00 PM EDT
Work Days: Monday – Friday
Salary: $6 – $7 per hour (depending on experience)
Job Code: NR-Sales
Workplace: Remote
Preferred Candidate Location: Philippines
We are looking for a proactive and well-rounded Virtual Assistant to support daily operations, dispatch coordination, lead generation, and customer communication.
This role combines dispatch operations, sales support, and social media engagement, making it ideal for someone who is organized, confident on the phone, and driven to follow up and convert leads.
You will be working with an existing database of 500+ leads, with a strong focus on outbound calling, follow-ups, and conversion.
Core Responsibilities
Dispatch & Operations Support
- Manage dispatch operations using Bambi software
- Coordinate schedules and support daily operational tasks
Customer Communication
- Handle inbound calls and respond to customer inquiries
- Manage and organize email inbox (responding, prioritizing, follow-ups)
Lead Generation & Sales Support (KEY FOCUS)
- Conduct outbound calls to leads from an existing database (500+ leads)
- Follow up consistently with potential clients
- Nurture leads and support conversion efforts
- Maintain strong communication to move leads through the pipeline
Social Media Management
- Post daily content on Facebook, Instagram, and LinkedIn
- Engage with audience (3–5 interactions per platform daily)
- Support brand presence and lead engagement through social channels
Key Focus Area
- Strong emphasis on lead generation, outbound prospecting, and follow-up
- Consistent outreach and engagement to maximize conversion opportunities
Requirements
Experience Requirements
- Experience in sales, lead generation, or outbound calling required
- Dispatch or operations experience (Bambi or similar tools) preferred
Required Skills
- Strong Communication Skills
- Confident and clear phone communication
- Professional written communication (email and messaging)
Sales & Follow-Up Mindset
- Comfortable making outbound calls
- Proactive in following up with leads
- Results-driven and focused on conversion
Multitasking & Organization
- Ability to manage multiple responsibilities daily
- Organized and detail-oriented
Social Media Skills
- Experience posting and engaging on social platforms
- Comfortable managing daily content and interactions
Tech & System Skills
- Ability to learn and use dispatch tools (Bambi preferred)
- Comfortable using CRM systems and communication tools
Deal Breakers
- Weak or hesitant communication skills (especially on calls)
- No outbound calling or sales experience
- Inability to learn dispatch tools quickly
- Requires heavy supervision or constant guidance
- Not comfortable multitasking across multiple responsibilities
- Lack of initiative in lead follow-ups
Basic requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 10 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
