Remote Ophthalmic Receptionist - United States

We are seeking an experienced Ophthalmology Medical Receptionist for a fully remote position (must be able to work 8am–5pm Eastern Time). For remote roles, candidates must be based within the United States and have prior experience in an ophthalmology practice and strong knowledge of ophthalmology procedures and workflows. Experience using Modernizing Medicine EMR software is highly preferred.

We are looking for individuals who can confidently handle front-desk and technical duties, understand the nuances of eye care, and work independently. For remote hires, a laptop and phone will be provided; thus, candidates must have reliable home internet and a quiet, distraction-free workspace with wired internet connectivity.

Key Responsibilities:

• Answer incoming calls in a professional, courteous manner
• Schedule patient appointments and manage the calendar efficiently
• Address patient questions regarding services and procedures
• Assist with billing inquiries and insurance verification
• Show empathy and understanding when addressing patient needs and concerns
• Work cooperatively with team members across various departments
• Manage a high patient volume and multitask efficiently in a fast-paced environment
• Embrace learning on the job, ask questions, and accept constructive feedback

About the Practice:

This busy, multi-physician ophthalmology practice serves the greater Havertown and Media communities with a strong emphasis on patient-centered care and teamwork. The culture is defined by warmth, respect, and cooperation, in which staff members support one another and strive to make every patient feel welcome and well cared for. The team values empathy, open communication, and a willingness to learn, fostering an environment where new employees are trained and encouraged to grow.

Work Schedule:

Monday–Friday, 8:00 am – 5:00 pm Eastern Time

Compensation & Benefits:

• Hourly pay range of $19-24, depending on experience.
• Benefits include paid time off (PTO), with increases in PTO allotment after 1 and 5 years of service.
• Paid holidays are included. Health insurance is offered with a 50% employer and 50% employee cost-sharing arrangement.
• Optional dental insurance is available.
• A 401(k) plan is provided, featuring a 4% employer match after one year of employment.
• Compensation and benefits apply to both remote and on-site roles unless otherwise noted.

The Team:

The receptionist will work alongside a diverse group of professionals, including physicians, billing specialists, technicians and scribes, optical staff, administrative assistants, and managers. All necessary training and support will be provided.

How to Apply:

Friendly, empathetic candidates who are eager to learn and enjoy working as part of a supportive team are encouraged to apply. Apply now through our job board, or send your CV/Resume to Steve Gill at steve@eyetasticservices.com.

Remote Work Requirements:

• Must reside in the US and be available to work 8am–5pm Eastern Time
• Must have prior ophthalmology receptionist/technician experience
• Experience with Modernizing Medicine EMR software is highly preferred
• Reliable high-speed home internet service required
• Ability to set up a wired (Ethernet) connection for both phone and laptop (devices provided)
• Dedicated, quiet workspace free from background noise or distractions
• Must be self-disciplined, reliable, and responsible, as remote staff are trusted with significant autonomy.

About Eyetastic Services:

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information remains confidential and is not shared with third parties or other agencies, so you can explore this exciting opportunity with peace of mind.

Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.