About the client:
Our client, a personal injury law firm based in the U.S., is seeking a Legal Receptionist/Clerk to join their team. The firm manages a steady flow of legal matters and values professionalism, responsiveness, and efficiency in providing excellent support to clients and attorneys.
About the role:
As a Legal Receptionist/Clerk, you will be the first point of contact for clients and legal partners, managing phone communications and handling basic administrative tasks. This role requires someone who is highly organized, detail-oriented, and professional in client interactions.
U.S.-based law firm experience is strongly preferred.
Personal injury experience is a plus.
What you’ll be doing:
Manage calendars, schedule appointments, and assist with reminders.
Perform administrative tasks such as data entry, document organization, and file management.
Support the intake manager and legal team with day-to-day tasks.
Escalate urgent matters to the appropriate team member when needed.
Provide excellent customer service with a calm, professional demeanor.
Answer and make phone calls promptly and professionally, ensuring clients feel supported.
Who are we looking for?
1+ year of experience in administrative, receptionist, or clerical roles; law firm experience is a plus.
Strong communication skills in English (verbal and written).
Ability to multitask and manage time effectively in a fast-paced environment.
Self-starter who can work independently with minimal supervision.
Proficiency in Microsoft Office and ability to quickly learn case management or CRM tools.
Professional phone etiquette and strong attention to detail.
Position: Legal Receptionist
Remote Status: Fully Remote
Preferred Location: Latin America
Working Hours: 9 am - 6 pm EST
Holidays: US Federal Holidays
Salary: USD 800 to USD 1,000 per month
Internal Job ID: 1246

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