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Hebrew CS Agent - Lithuania - Remote - BA1

Cross Border Talents

Role overview

Qualifications

  • Fluency in Hebrew (spoken and written)
  • Proficiency in English at B2 level (written and verbal)
  • Prior experience in customer support preferred; willing to undergo full training if not

Responsibilities

  • Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
  • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
  • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Key facts

  • Remote from: Anywhere
  • Full time
  • English

Hard skills

Social Media Management Help Desk Support Sales Management Online Communication

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Problem Solving
  • Mobile Apps
  • Active Listening
  • Non-Verbal Communication
  • Communication

About the company

Cross Border Talents logo

Cross Border Talents

Staffing & Recruiting

Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines. CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR). We are the global market leader in international tech CX recruitment. Why? Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe. Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program. Join us on our journey to shape the future of global recruitment and talent mobility! www.cbtalents.com

Company details

IndustryStaffing & Recruiting
Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.

  • Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
  • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
  • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Requirements

    • Speak Hebrew fluently
    • Can confidently communicate in English (B2 level)
    • Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided

Benefits

  • A performance-based bonus model (individual and team results)
  • Additional rewards for successful referrals
  • Engaging team activities
  • The flexibility of working from home

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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