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Product Manager

Role overview

Qualifications

  • 5–10+ years of Product Management experience in a SaaS environment
  • Proven ability to define product strategy and translate it into executable roadmaps
  • Strong cross-functional collaboration with Engineering and delivery teams; exceptional communication and executive-level presentation skills
  • Bachelor's degree required; experience in Agile/Scrum development environments

Responsibilities

  • Define and own the product vision and roadmap for assigned product areas; identify and prioritize high-impact opportunities aligned with company strategy; maintain alignment with platform strategy
  • Engage directly with customers to understand workflows and unmet needs; gather and synthesize feedback from Customer Success, Sales, and Support; represent the product in customer discussions, forums, and industry events
  • Define high-level initiatives, epics, and priorities; partner with Product Delivery to translate strategy into execution; ensure clarity of requirements and outcomes; maintain alignment with platform strategy
  • Ensure product capabilities align with regulatory and compliance requirements; define standards for quality, integrity, and auditability; collaborate with cross-functional teams to ensure readiness for audits and customer expectations

About the company

RealTime-CTMS Software Solutions logo

RealTime-CTMS Software Solutions

Digital Health & Health Tech

RealTime Software Solutions, LLC is a leader in cloud-based software solutions for the clinical research industry. Our vision is to reshape the global clinical research industry with innovative solutions, that help advance medicine and save lives. RealTime's complete Site Operations Management System (SOMS) allows research sites to bundle together every solution needed to run at peak performance while managing all aspects of site operations. Discover the RealTime difference with CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, and TEXT. RealTime strives every day for our customers' complete success, which is accomplished through listening, learning, innovating, and with an inspired passion for more efficient clinical trial research processes.

Company details

Company typeSME
IndustryDigital Health & Health Tech
Company size51 - 200

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Job description

“Be part of a company that is influential and the standard for a rapidly evolving industry!”

WHO ARE WE?

RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.

Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company.

WHAT ARE WE LOOKING FOR?

We are in search of a dynamic Product Manager who is responsible for defining and driving the strategy, vision, and roadmap for assigned product areas within the company’s platform. This role ensures that product investments are aligned with customer needs, market opportunities, and overall business objectives.

Partnering closely with Product Delivery, Engineering, and cross-functional stakeholders, the Product Manager translates market insights into clear product direction and high-impact initiatives. This individual plays a critical role in ensuring that the company delivers scalable, compliant, and differentiated solutions that drive customer value and long-term growth.

WHAT WILL YOU BE DOING?

Strategic Ownership

  • Define and own the product vision and roadmap for assigned product areas 
  • Identify and prioritize high-impact opportunities aligned with company strategy 
  • Establish clear product boundaries and ensure alignment across the platform 
  • Drive long-term product strategy informed by market trends and customer needs

Market & Customer Engagement

  • Engage directly with customers to understand workflows, challenges, and unmet needs 
  • Gather and synthesize feedback from Customer Success, Sales, and Support teams 
  • Validate product direction through ongoing customer and market interaction 
  • Represent the product in customer discussions, forums, and industry events

Product Leadership & Execution

  • Define high-level initiatives, epics, and priorities aligned to strategic goals 
  • Partner with Product Delivery (Product Owners) to translate strategy into execution 
  • Ensure clarity and alignment of product requirements and intended outcomes 
  • Maintain alignment between product roadmap and overall platform strategy 

Governance & Compliance

  • Ensure product capabilities align with applicable regulatory and compliance requirements 
  • Define and uphold standards for product quality, integrity, and auditability 
  • Partner with cross-functional teams to ensure readiness for audits and customer expectations

Cross-Functional Collaboration

  • Work closely with Engineering, Architecture, QA, Customer Success, and Sales 
  • Support go-to-market strategy, positioning, and product adoption efforts 
  • Partner with internal teams to ensure successful product delivery and customer outcomes

 WHAT DO YOU NEED?

  •  5–10+ years of Product Management experience in a SaaS environment 
  • Proven ability to define product strategy and translate it into executable roadmaps 
  • Strong experience working cross-functionally with Engineering and delivery teams 
  • Demonstrated ability to gather and synthesize customer and market insights 
  • Exceptional communication and presentation skills, including executive-level interactions
  • Experience working in Agile/Scrum development environments 
  • Bachelor’s degree required

WHAT SETS YOU APART?

  • Experience in clinical trials, life sciences, healthcare, or other regulated industries 
  • Familiarity with regulatory frameworks (e.g., FDA 21 CFR Part 11, HIPAA, GDPR) 
  • Experience working within complex, multi-product platforms 
  • Prior experience contributing to product transformation or scaling initiatives 
  • MBA or advanced degree

WHAT IS IN IT FOR YOU?

  • The company sponsors health insurance, long-term disability, and life insurance.
  • Unlimited Paid Time Off.
  • 10 paid Holidays.
  • Paid Parental Leave.
  • Work Anniversary Bonus.
  • Participation in the Employee of the Quarter Program.
  • Monthly $100 Connectivity Stipend Reimbursement.
  • RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested.

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.

Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.

Thank you for your interest in RealTime eClinical Solutions.



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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