Logistics Specialist Supervisor REMOTE

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At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Summary

We are seeking a Logistics Specialist Supervisor - Hourly who will be responsible for supervising assigned Logistics Specialists and work with locations to monitor PST productivity as well to ensure maximum efficiency. This role will monitor and audit routing of PST’s and the overall production of PSTs, and Respiratory Therapists. This role will evaluate national data and work directly with locations on a course of action to ensure maximum productivity. This tracking will determine and ensure the location is working toward company goals. This position pays between $20/hr. – $22.50/hr., depending on related experience and state hired in, plus bonus opportunity.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Will oversee direct reports within the department
• Interview and hire for all job openings within the department
• Develops team members and responds to questions in a timely and professional manner
• Provides direction and motivation to ensure they have the necessary tools and information to effectively perform their job
• Manages all direct reports within their team inquiring about issues, delegating workload, ensuring work is being completed, and communicating changes in requirements
• Responsible for training and onboarding all Logistics Specialists
• Implement and train location staff and management on routing changes that are recommended
• Utilize data to maximize daily PST routes
• Identify routing inefficiencies in order to implement process improvements
• Work closely and effectively with the field operations team to ensure proper routing for the delivery team
• Effectively communicate with field offices to resolve issues in a timely manner
• Ability to route efficiently based on company standards
• Responsible for creating tracking mechanism to monitor and maintain productivity levels
• Monitor and direct non-performing locations on a course of actions
• Identify and monitor locations that make deliveries to non-portable patients and execute an action plan to stop these deliveries
• Review all routing and execute plans of action for the Area Managers by utilizing zip codes and patient counts to determine coverage including number of drivers and stops needed per driver per day
• Create and maintain policies for routing and scheduling

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Associates Degree or equivalent of at least two to four years
• DME operations experience preferred
• Map Point software or Roads software experience strongly preferred
• Experience working with medical equipment, preferred
• Knowledge of medical terminology, preferred
• Minimum of one year of related work experience, preferred

Skills and Competencies

• Ability to interpret various forms of communication, including verbal, non-verbal, written, and visual
• Ability to perform basic mathematical calculations accurately
• Capable of working independently as well as collaboratively within a team
• Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information
• Self-motivated, organized, and able to manage time and solve problems using deductive reasoning
• Strong attention to detail with the ability to multi-task effectively
• Strong English communication skills, both written and verbal

Machines, Equipment and Technical Abilities

• Ability to navigate the internet and conduct online research
• Ability to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tablets
• Proficiency with email communication platforms
• Working knowledge of Microsoft Outlook, Word, and Excel

Physical Demands

• Ability to lift and carry office equipment when needed
• Ability to read small print on screens and documents, requiring close vision
• Ability to sit, stand, walk, talk, and listen for extended periods

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities 
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs

• Employee Assistance Program (EAP)

• 401(k), HSA, and FSA/Dependent Care FSA

• Medical, prescription, dental, and vision coverage

• Life insurance, disability, accidental death, identity protection, and legal services

• Meru Health mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings Solutions programs

• Hepatitis B (HEPB) and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.