Logo for ConsumerAffairs

I Am Awesome

Role overview

Qualifications

  • Obsessed with delivering an exceptional customer experience for internal and external customers.
  • Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
  • Growth mindset with a commitment to continual improvement; actively seeks feedback and collaborates to solve issues.
  • Acts with urgency to deliver top results and is willing to adjust course when necessary.

Responsibilities

  • Deliver an exceptional customer experience and communicate outcomes transparently.
  • Make decisive, data-driven decisions and act with urgency to drive results.
  • Collaborate across teams to solve issues and address root causes rather than symptoms.
  • Embrace challenges with tenacity and a growth mindset to continuously improve and deliver fast results.

Key facts

Other skills

  • Teamwork
  • Innovation
  • Accountability
  • Adaptability
  • Resilience
  • Proactivity
  • Decisiveness
  • Growth Mindedness
  • Problem Solving
  • Humility
  • Personal Integrity
  • Reliability

About the company

ConsumerAffairs logo

ConsumerAffairs

Information Services & Data Providers

ConsumerAffairs is a rapidly growing online marketplace where each month millions of consumers research purchases, connect with brands, transact, write reviews and stay up to date on important consumer news. Brands utilize our software-as-a-service platform to connect with customers, collect reviews and generate sales. ConsumerAffairs has a creative, driven and fast-paced entrepreneurial environment. We are looking for teammates that want to win, are self-motivated, high performing and who yearn to build something big.

Company details

Company typeSME
IndustryInformation Services & Data Providers
Company size201 - 500

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Job description

Don't see a position on our site that matches your skills or career path? ConsumerAffairs is always looking for top talent to join our team! Apply to this position if you would like to have a conversation with a member of our Talent & Culture team.

CORE VALUES:


Raise the Bar

    • We are ambitious and try to find a better way
    • We make decisions based on data and logic
    • We do the hard things and the things that matter

    We Win as One Team

      • Team goals are more important that individual goals
      • We are humble and do what it takes to get the job done
      • We are open, transparent and honest with each other
      • We are reliable and hold ourselves accountable and each other accountable, but we always pick up the slack

      We Care

        • We see the whole picture and go the extra mile
        • We are loyal and dedicated to our consumer and brands
        • We fix root causes, not symptoms

        PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:

        • Location: Remote/ Tulsa
        • Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
        • Light physical activities and efforts required in working within an office environment.

        (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

        ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

        This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

        Requirements

        Knowledge, skills and abilities:

        • Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
        • Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
        • Demonstrates a relentless focus on results with a commitment to deliver;
        • Takes decisive action, and confidently changes course if unsuccessful.
        • Displays a growth mindset to continually improve; encourages everyone around them to to be tenacious and never settle.
        • Constantly seeks feedback to improve; Focussed on solving issues through team work, and collaboration
        • Acts with urgency; delivers top results in hours and days instead of weeks and months.
        • Relentless in their pursuit of success and possesses the willpower to embrace challenges as opportunities.

        Benefits

        • Health Care Plan (Medical, Dental & Vision)
        • Retirement Plan (401k)
        • Life Insurance (Basic, Voluntary & AD&D)
        • Paid Time Off (Vacation, Sick & Public Holidays)
        • Family Leave (Maternity, Paternity)
        • Short Term & Long Term Disability
        • Training & Development
        • Work From Home
        • Free Food & Snacks
        • Stock Option Plan

        Apply once. Then go straight to the hiring manager.

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        MR

        Marcus Rivera

        Chief Revenue Officer

        m.rivera@company.com
        linkedin.com/in/marcusrivera
        Unlocked after you apply
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