As a General Virtual Assistant, you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.
Your responsibilities include:
Client Support & Communication
Deliver excellent customer support across phone, email, and written communication
Manage client interactions professionally and efficiently
Handle inbound/outbound calls, follow-ups, and inquiries
Administrative Operations
Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
Manage inboxes, calendars, files, and other organizational tasks
Ensure all tasks are completed with accuracy, efficiency, and attention to detail
Marketing & Social Media
Assist with basic marketing initiatives
Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement
Process Compliance & Continuous Improvement
Follow client-specific Standard Operating Procedures (SOPs) consistently
Stay updated on changes to procedures and company guidelines
Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
Reporting & Coordination
Provide accurate data, updates, and regular reports to the leadership team
Collaborate with teammates and departments as needed
Perform additional tasks assigned from time to time, demonstrating adaptability and initiative
Requirements
What We’re Looking For We’re seeking someone who not only has strong skills but also embodies professionalism, reliability, and a passion for helping clients succeed. Qualifications
Strong English communication skills (spoken and written)
Clear and neutral/ American accent
Willing to undergo background checking
Ability to work independently in a quiet, dedicated home office environment
Willing to work the graveyard shift to serve US-based clients
Reliable internet connection (minimum 10 Mbps) with a backup
Stable electricity with appropriate power backup
Technical Requirements
Windows:
Minimum 12GB RAM
Processor: AMD Ryzen 5 2200 / Intel i5 8th gen or higher
Mac:
Minimum 8GB RAM
Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)
