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Commercial Solutions Architect

Role overview

Qualifications

  • Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
  • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
  • Strong technical communication skills - you can explain complex observability concepts clearly to engineers and decision-makers alike
  • Proven ability to create and execute technical demos, architectures, and POCs that prove business value

Responsibilities

  • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
  • Translate complex customer requirements into scalable, performant Dash0 implementations
  • Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
  • Deliver engaging technical demos and presentations tailored to engineering and executive audiences

About the company

Dash0 logo

Dash0

Computer Software / SaaS

We are a group of observability and monitoring experts dedicated to a single mission. We strongly believe Observability should be easy to understand, use, install, integrate, and manage. We make Observability easy for every developer. We fully embrace OpenTelemetry, Prometheus, and open standards for modern observability. Our focus is on correlating and contextualizing issues to look beyond the limitations of telemetry silos. It should be easy for users to collect relevant telemetry and our goal is to have widespread adoption with a user-friendly and developer-friendly experience. We believe that more data doesn't always lead to more insights and often results in significant costs.

Company details

IndustryComputer Software / SaaS
Company size11 - 50

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Job description

About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

The Opportunity

Dash0 is looking for a Commercial Solutions Architect to act as a trusted technical advisor to our customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.

You'll partner with Sales and Product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a role where deep technical expertise meets direct customer impact — you'll be the person prospects remember when they decide to choose Dash0 over Datadog or New Relic.

What You'll Do

  • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies

  • Translate complex customer requirements into scalable, performant Dash0 implementations

  • Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities

  • Deliver engaging technical demos and presentations tailored to engineering and executive audiences

  • Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice

  • Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design

  • Create and maintain reusable demo environments, reference architectures, and POC templates

  • Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement

What You Bring

  • Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing

  • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization

  • Strong understanding of modern DevOps, SRE, and platform engineering practices

  • Proven ability to create and execute technical demos, architectures, and POCs that prove business value

  • Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike

  • Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results

  • Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision

Nice to Have

  • Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company

  • Active contributions to OpenTelemetry or the broader observability ecosystem

  • Familiarity with CRM tools like Salesforce or HubSpot

  • Experience in a high-growth, venture-backed startup environment

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

What we offer:

  • Competitive salary & meaningful equity participation — you'll own part of what you're building

  • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

  • €60/month phone & internet allowance

  • Location-specific benefits

  • Collaborative, fast-moving team culture with a builder mindset

  • Clear path for career growth and development

  • Direct access to founders and leadership

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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