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Executive - Operations (Freight Forwarding)

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Time Management
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • Minimum 3 years of experience in Freight Forwarding Operations (mandatory)
  • Strong knowledge of end-to-end freight forwarding operations across Sea, Air, and Road (Import/Export)
  • Proficiency in managing shipping documentation, compliance, and follow-ups on duties, DOs, and other payments
  • Excellent negotiation, communication, and client relationship-building skills with ability to generate business

Requirements:

  • Manage end-to-end freight forwarding operations (Sea, Air, Road – Import/Export) and shipments from confirmation to final delivery
  • Coordinate daily with carriers, agents, and customers to ensure smooth shipment movement; prepare shipping instructions and maintain relations with lines/agents
  • Handle complete shipping documentation, compliance, and provide shipment tracking with regular updates
  • Negotiate with customers for cost-effective transport solutions; prepare quotations with multiple options; build and maintain client relationships and generate business

Job description

Executive – Operations (Freight Forwarding)

Location: JLN Stadium, Kaloor
Salary: ₹40,000 – ₹60,000 (Up to 30% hike on current salary)
Working Hours: 9:30 AM – 5:30 PM
Experience : Minimum 3 years of experience in Freight Forwarding Operations (Mandatory)

Requirements

  1. Manage end-to-end freight forwarding operations (Sea, Air & Road – Import/Export)
  2. Handle shipments from confirmation to final delivery at the customer’s location
  3. Coordinate daily with carriers, agents, and customers for smooth shipment movement
  4. Prepare shipping instructions and coordinate with shipping lines/agents
  5. Handle complete shipping documentation and compliance
  6. Track shipments and provide regular updates, including arrival notices
  7. Follow up with clients for duty, DO, and other payments
  8. Prepare quotations with multiple options and clear terms
  9. Negotiate with customers and suggest cost-effective transport solutions
  10. Build and maintain strong client relationships
  11. Generate business through references and existing clients
  12. Handle general cargo shipments and resolve operational issues
  13. Coordinate with internal teams (clearance, transport, etc.)
  14. Liaise with global agents for smooth operations
  15. Resolve issues with shipping lines, customers, truckers, and clearing agents


Benefits

  • Period Leave Policy
  • Half-Day Leave on Birthdays
  • Work From Home (Once a Month for Sick/Tired Days)



Salary: 50,000/- to 60,000/-

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