Role overview

Qualifications

At least 3+ years of experience in SaaS application administration or enterprise IT systems management
Minimum 2 years of hands-on experience in Tier 2 (L2) technical support within an enterprise environment
Degree in computer science, information systems, or relevant field
Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)

Responsibilities

Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning
Design and implement automation for user management, reporting, and data synchronization
Ensure compliance with internal security, access management, and audit standards

Key facts

Remote from: Romania
Full time
Mid-level (2-5 years)
English

Other skills

Governance
Communication
Problem Solving

About the company

Veeam Software

Welcome to Veeam’s LinkedIn page. Follow us here for company news, product updates, events and more. Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. Learn more at www.veeam.com or follow Veeam on X @veeam.

Company details

Company typeXLarge

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices.

This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions.

What You’ll Do

Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning
Design and implement automation for user management, reporting, and data synchronization
Ensure compliance with internal security, access management, and audit standards
Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
Document system configurations, workflows, and technical procedures
Partner with Security and IT teams to enhance SSO, MFA, and data protection measures

What You’ll Bring

At least 3+ years of experience in SaaS application administration or enterprise IT systems management
Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment
Degree in computer science, information systems, or relevant field
In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
English proficiency sufficient to communicate with international teams

Bonus Skills

Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms
Understanding of data security, compliance, and access governance principles
Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions

What You’ll Get

21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
Free access to Bookster library platform for borrowing your favorite books for free
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AS6

#LI-REMOTE

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.