German-Speaking Customer Service Representative

Are you a German speaker looking to build a career in customer service? We are hiring across Greece — whether you prefer the energy of the mainland or the lifestyle of the islands. This role is open to both remote and on-site candidates, with a relocation package available for those joining us in person.

About Us We are a growing team dedicated to delivering outstanding support to German-speaking customers. Our environment is welcoming, multilingual, and built for people who enjoy helping others.

Position Overview As a German-Speaking Customer Service Representative, you will be the first point of contact for our German-speaking clients — handling inquiries, resolving issues, and ensuring a smooth and positive customer experience.

Key Responsibilities

1. Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
2. Issue Resolution: Listen carefully to customer concerns and provide accurate, helpful solutions.
3. Product Knowledge: Develop familiarity with our products and services to guide customers effectively.
4. Record Keeping: Log interactions and updates accurately in our customer management system.
5. Team Collaboration: Work alongside colleagues to share feedback and continuously improve the customer experience.

Qualifications

• German language proficiency at B2 level or above (written and spoken).
• Good English communication skills for internal use.
• Strong interpersonal skills and a patient, customer-first attitude.
• Prior customer service experience is a plus but not required.

Perks

• Relocation Package: For on-site hires, we cover flights and accommodation to get you settled in Greece.
• Competitive Salary: Reflecting your language skills and contribution to our team.
• Health and Life Insurance: Comprehensive coverage from day one.

Why Join Us

• Flexibility: Work remotely or choose an on-site position in Greece.
• Welcoming Entry Point: B2 German accepted — no need to be a native speaker.
• Career Growth: Training and development opportunities within a supportive team.
• Quality of Life: Greece offers an exceptional lifestyle, warm climate, and rich culture.