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Customer Service Representative (CSR) – Rescheduling & Permits at OurAssistants

Key Facts

Remote From: 
Part time
English

Other Skills

  • Customer Service
  • Organizational Skills
  • Multitasking
  • Communication
  • Time Management

Roles & Responsibilities

  • Customer service or administrative experience
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment

Requirements:

  • Manage appointment rescheduling and calendar updates
  • Coordinate permit applications and track permit statuses
  • Communicate with customers, technicians, and local authorities
  • Provide updates on scheduling and permit approvals

Job description

Rescheduling & Permits

Responsibilities:

  • Manage appointment rescheduling and calendar updates
  • Coordinate permit applications and track permit statuses
  • Communicate with customers, technicians, and local authorities
  • Provide updates on scheduling and permit approvals
  • Maintain accurate records and documentation
  • Ensure timely completion of permit and scheduling requirements

Requirements:

  • Customer service or administrative experience
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment
  • HVAC, plumbing, construction, or home services experience is a MUST with US-based clients/companies

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