Sales Development Representative

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a fast-growing B2B company operating with a highly optimized marketing funnel that generates a significant volume of daily inbound leads. Their team prioritizes speed-to-lead, structured multi-touch follow-up, and delivering a strong first-touch experience for business owners entering the pipeline. With hundreds of new leads coming in daily, they operate in a process-driven environment where consistency, organization, and execution directly impact pipeline growth and revenue.

Location

Fully Remote | 9 AM - 5 PM EST

Role Overview

The Appointment Setter / SDR will engage, qualify, and convert inbound leads into booked sales conversations while managing a high-volume pipeline. This role requires strong organization, consistent follow-up, and the ability to maintain structured outreach across multiple touchpoints to ensure no opportunities are missed.

Key Responsibilities

Lead Engagement & Qualification

• Conduct high-volume outreach to inbound leads who have entered the funnel but have not yet scheduled a call.

• Execute rapid follow-up on new leads to maximize speed-to-lead and conversion rates.

• Engage prospects in structured conversations to assess interest, qualify fit, and move them toward booking.

• Handle initial objections and guide conversations toward scheduling outcomes.

Meeting Booking & Pipeline Management

• Book qualified meetings directly onto the calendar for Account Executives.

• Execute consistent multi-touch follow-up strategies across calls, SMS, and CRM-driven tasks.

• Manage a large pipeline of leads simultaneously, ensuring timely and consistent communication.

CRM Management & Reporting

• Maintain and update CRM records using Close CRM or similar systems, ensuring all activity is accurately logged.

• Work within structured CRM workflows, including managing smart views, prioritizing leads, and executing tasks.

• Support CRM hygiene by cleaning lead data, organizing pipelines, and maintaining internal processes.

• Track and report on activity metrics such as calls made, conversations held, and meetings booked.

Collaboration & Process Alignment

• Collaborate closely with the sales team to ensure smooth handoff of qualified opportunities.

• Operate within structured outreach processes and follow established workflows to maintain consistency.

Qualifications

Experience

• 2+ years of experience in appointment setting, SDR, or similar high-activity sales roles.

• Experience working with inbound leads and managing high daily lead volumes.

• Experience working within CRM systems such as Close, HubSpot, or Salesforce.

Skills

• Strong verbal communication skills with clear, confident, and professional English.

• Ability to engage business owners and decision-makers in B2B conversations.

• Strong objection-handling skills with the ability to guide conversations toward booking outcomes.

• High level of organization with the ability to manage multiple conversations and follow-ups simultaneously.

• Familiarity with structured outreach processes and task-based workflows.

• Ability to operate in a fast-paced, performance-driven environment with clear activity expectations.

Opportunity

This role offers the opportunity to join a high-performing sales team with a consistent flow of inbound leads, where execution and performance directly impact revenue. The person in this role will gain hands-on experience in a structured sales environment, with clear systems in place and the potential to grow into more advanced sales or closing roles over time.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets