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Customer Advisor (German + Dutch) – Ghent, Belgium

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent in German and Dutch
  • Strong communication and customer service skills
  • Willingness to work rotational shifts
  • Comfortable with hybrid setup

Responsibilities

  • Interact with customers in German and Dutch to address inquiries and resolve issues
  • Cover 24/7 rotational shifts and adhere to assigned working hours (7h30 per shift with 30-minute lunch break)
  • Train on-site for the first month and transition to a hybrid setup with one remote day per week
  • Deliver high-quality customer service with clear and professional communication

Key facts

Hard skills

Other skills

  • Customer Service
  • Social Skills
  • Adaptability
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

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Job description

Location & Setup

  • Ghent, Belgium
  • Hybrid model
    • First month: fully on-site (training)
    • After: 1 day per week remote

Working Schedule

  • 24/7 rotational shifts
  • 7h30 working time per shift
  • 30-minute lunch break
  • 5 working days / week (including weekends & public holidays)

Contract

  • Initial contracts: 1 3 6 months
  • Not permanent from day one
  • Candidates must be comfortable with short-term progression

Benefits

  • 20 days legal leave
  • 10 public holidays
  • Meal vouchers (per working day)
  • Extra pay for:
    • Night shifts
    • Sunday shifts
  • Discounts & vouchers through company partnerships
  • Relocation support: 1 month accommodation (for candidates outside Belgium)

Requirements

  • Fluent in German + Dutch
  • Strong communication and customer service skills
  • Willingness to work rotational shifts
  • Comfortable with hybrid setup


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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