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Customer Advisor (German + Dutch) – Ghent, Belgium

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent in German and Dutch
  • Strong communication and customer service skills
  • Willingness to work rotational shifts
  • Comfortable with hybrid setup

Responsibilities

  • Interact with customers in German and Dutch to address inquiries and resolve issues
  • Cover 24/7 rotational shifts and adhere to assigned working hours (7h30 per shift with 30-minute lunch break)
  • Train on-site for the first month and transition to a hybrid setup with one remote day per week
  • Deliver high-quality customer service with clear and professional communication

Key facts

Hard skills

Other skills

  • Customer Service
  • Social Skills
  • Adaptability
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location & Setup

  • Ghent, Belgium
  • Hybrid model
    • First month: fully on-site (training)
    • After: 1 day per week remote

Working Schedule

  • 24/7 rotational shifts
  • 7h30 working time per shift
  • 30-minute lunch break
  • 5 working days / week (including weekends & public holidays)

Contract

  • Initial contracts: 1 3 6 months
  • Not permanent from day one
  • Candidates must be comfortable with short-term progression

Benefits

  • 20 days legal leave
  • 10 public holidays
  • Meal vouchers (per working day)
  • Extra pay for:
    • Night shifts
    • Sunday shifts
  • Discounts & vouchers through company partnerships
  • Relocation support: 1 month accommodation (for candidates outside Belgium)

Requirements

  • Fluent in German + Dutch
  • Strong communication and customer service skills
  • Willingness to work rotational shifts
  • Comfortable with hybrid setup


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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