Epic Manager, Bridges

Epic Manager, Bridges
The Manager of Bridges-Integration Services provides strategic oversight and operational management for the Bridges team. This role focuses on resource allocation, budget management, and the long-term roadmap for healthcare interoperability. The Manager is responsible for ensuring the team meets Service Level Agreements (SLAs), fostering a culture of continuous improvement, and aligning the interface engine's capabilities with the organization's digital transformation goals.

Responsibilities:

• Direct supervision of 10 Bridges Analysts, including performance evaluations, career development, and recruitment.
• Define and monitor Key Performance Indicators (KPIs) for interface performance, message volume, and error resolution rates.
• Manage the team's bench strength, assigning analysts to projects based on skill level and organizational priority.
• Oversee upgrades and go live integrations
• Oversee relationships and contracts with vendor partners (e.g., Infor/Cloverleaf) and third-party data partners.
• Ensure all interfaces comply with HIPAA, SOC2, and data privacy regulations; lead the integration portion of annual security audits.
• Build strong relationships with Epic Application Mgrs, Architects, Interface Application Mgrs, Clients etc
• Collaborate with the CIO/CMIO to develop a 3-year interoperability roadmap, including the transition to API-first architecture and Population Health data exchanges.

Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.