Key Facts

Remote From:

Full time

English

Hard Skills

Infrastructure Architecture Technical Design Systems Integration Site Reliability Engineering Project Implementation Performance Systems Analysis Data-Flow Analysis Risk Mitigation Industrial Control Systems Process Engineering +6 more

Other Skills

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Collaboration
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Communication
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Teamwork
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Problem Solving

Roles & Responsibilities

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)
Extensive experience in Site Reliability Engineering, infrastructure design, cloud deployments, and deployment automation
Proven ability to design and document technical architecture, data flows, integration points, and security considerations
Excellent collaboration and communication skills with stakeholders, TAMs, and cross-functional teams

Requirements:

Provides continual technical guidance and support to the client on an ongoing basis.
Collaborates with internal technical teams to ensure successful implementation and integration of proposed solutions.
Designs and documents technical architecture, including infrastructure components, data flows, integration points, security considerations, and performance requirements, ensuring alignment with hosting best practices and standards.
Identifies potential technical risks, develops mitigation strategies, and proactively addresses challenges to ensure project deliverables and client environments are well-managed.

Job description

• Provides continual technical guidance and support to the client on an ongoing basis.
• Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.
• Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.
• Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
• Designs and documents integration of various systems, components, and third-party services to create a detailed application environment.
• Creates architectural diagrams and documentation to effectively communicate design to the account team.
• Identifies potential technical risks and provides mitigation strategies.
• Proactively addresses challenges related to project deliverables and client environments.
• Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.
• Contributes to the development and refinement of internal processes and best practices.