Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Job Summary
Provide technical and applications support to customers and distributors in the region to ensure that our products produce the results that our customers expect; Demonstrate sensor & software capabilities on customer tools to promote product benefits; Conduct technical training & tradeshow support
Essential Job Duties and Responsibilities
Responsible for applications and service in North America, providing expert applications advice as well as technical service support to our customers and distributors
Understand customers' applications requirements, develop suitable solutions, and make appropriate recommendations to achieve their desired outcomes
Conduct applications and equipment demonstrations on-site and in the applications lab. Generate technical summary reports in support of pre- and post-sales activities
Interface with customers in a professional manner to understand their applications issues and make appropriate suggestions to fulfil their needs
Conduct applications training both in-house and on-site at customer locations
Support the set-up, inspection, and testing of new equipment at customer locations to ensure proper installation.
Provide technical support, training, and advice to customers and distributors on the use and maintenance of equipment
Establish preventative maintenance schedules with customer
Other duties as required by management, including travel and support outside home region
Education and Experience Requirements
Minimum Diploma of Engineering in Electrical/Electronics, Mechanical or Materials Engineering
2 - 3 years' experience in the electronics manufacturing or Semiconductor fab environment, or supplier experience as a process or equipment engineer preferred
Confident communicator - work closely with high level customers and present to large audiences
Ability to work independently and remotely
Team player who will proactively draw on various resources in the organization to achieve objectives
Analytical mind and ability to consider the big picture.
Preferred Skills and Abilities:
Good at both oral and written English
Excellent interpersonal, communication skills and motivational skills.
Aptitude for mechanical, chemical, electronic and software technology
Analytical and detail oriented
Proactive and aggressive in business, self-driven and result oriented.
Self-motivated, with strong sense of integrity, responsibility and accountability;
Open minded and willing to learn
Able to travel and work across North America
Working Conditions and Physical Demands
This position requires the individual to wear and work in personal protective equipment
Physical demands associated with this position include extensive walking, standing, lifting & carrying heavy materials (up to 50 lbs)
Hybrid (office, WFH, and customer site)
Travel Required
Domestic 60%
International 10%
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Base Salary Range for this position is: $85,000 to $110,000 annually/per hour, and bonus target is 3%; shift premium may be available depending on shift associated with the specific job opportunity. Benefits include Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program.
The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Test & Inspection
Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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