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Field Applications Engineer

Role overview

Qualifications

  • Diploma of Engineering in Electrical, Electronics, Mechanical or Materials Engineering
  • 2-3 years' experience in electronics manufacturing or semiconductor fab environment, or supplier experience as a process or equipment engineer (preferred)
  • Confident communicator capable of presenting to high-level customers and large audiences; ability to work independently and remotely
  • Proactive, self-motivated team player with analytical mindset and willingness to travel across North America

Responsibilities

  • Provide expert applications advice and technical service support to customers and distributors in North America, translating customer applications requirements into suitable solutions
  • Demonstrate sensor software capabilities on customer tools to promote product benefits; conduct on-site and lab demonstrations
  • Conduct customer training (in-house and on-site) and generate technical summary reports supporting pre- and post-sales activities
  • Set up, inspect, and test new equipment at customer locations to ensure proper installation; provide technical support and establish preventative maintenance schedules

About the company

Nordson Corporation logo

Nordson Corporation

Industrial Machinery Manufacturing

Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers.   Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met.   At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization.

Company details

Company typeLarge
IndustryIndustrial Machinery Manufacturing
Company size5001 - 10000

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Job description

Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

Provide technical and applications support to customers and distributors in the region to ensure that our products produce the results that our customers expect; Demonstrate sensor & software capabilities on customer tools to promote product benefits; Conduct technical training & tradeshow support

Essential Job Duties and Responsibilities

  • Responsible for applications and service in North America, providing expert applications advice as well as technical service support to our customers and distributors

  • Understand customers' applications requirements, develop suitable solutions, and make appropriate recommendations to achieve their desired outcomes

  • Conduct applications and equipment demonstrations on-site and in the applications lab. Generate technical summary reports in support of pre- and post-sales activities

  • Interface with customers in a professional manner to understand their applications issues and make appropriate suggestions to fulfil their needs

  • Conduct applications training both in-house and on-site at customer locations

  • Support the set-up, inspection, and testing of new equipment at customer locations to ensure proper installation.

  • Provide technical support, training, and advice to customers and distributors on the use and maintenance of equipment

  • Establish preventative maintenance schedules with customer

  • Other duties as required by management, including travel and support outside home region

Education and Experience Requirements

  • Minimum Diploma of Engineering in Electrical/Electronics, Mechanical or Materials Engineering

  • 2 - 3 years' experience in the electronics manufacturing or Semiconductor fab environment, or supplier experience as a process or equipment engineer preferred

  • Confident communicator - work closely with high level customers and present to large audiences

  • Ability to work independently and remotely

  • Team player who will proactively draw on various resources in the organization to achieve objectives

  • Analytical mind and ability to consider the big picture.

Preferred Skills and Abilities:

  • Good at both oral and written English

  • Excellent interpersonal, communication skills and motivational skills.

  • Aptitude for mechanical, chemical, electronic and software technology

  • Analytical and detail oriented

  • Proactive and aggressive in business, self-driven and result oriented.

  • Self-motivated, with strong sense of integrity, responsibility and accountability;

  • Open minded and willing to learn

  • Able to travel and work across North America

Working Conditions and Physical Demands

  • This position requires the individual to wear and work in personal protective equipment

  • Physical demands associated with this position include extensive walking, standing, lifting & carrying heavy materials (up to 50 lbs)

  • Hybrid (office, WFH, and customer site)

Travel Required

  • Domestic 60%

  • International 10%

#LI-CL1

Base Salary Range for this position is: $85,000 to $110,000 annually/per hour, and bonus target is 3%; shift premium may be available depending on shift associated with the specific job opportunity. Benefits include Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program.

The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Test & Inspection

Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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