Key Facts

Remote From:

Full time

Junior (1-2 years)

English

Hard Skills

Computer Hardware Microsoft Networking Application Development Help Desk Support IT Security Remote Technical Support Cyberinfrastructure Systems Integration Performance Analytics Engineering Documentation Office Management System Deployment Device Management Software Deployment System Testing Software Maintenance System Configuration Help Desk Support

Other Skills

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Reliability
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Customer Service
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Physical Flexibility
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Collaboration

Embla Medical

About Embla Medical

In Nordic mythology, Embla was the first woman on Earth. Made from the wood of the ancient Elm tree, she became a symbol of new life. Of breath, movement and freedom. Today, she embodies who we are. Our vision and our values. At Embla Medical, we are dedicated to improving people’s mobility. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics. Embla Medical is home to Össur, a leading global provider of prosthetics and bracing and supports solutions; FIOR & GENTZ, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels. Since 1971, we have produced more than 2,100 patents and numerous award-winning designs, renowned for advancing the Orthotic & Prosthetic (O&P) industry. Our patient care clinics make up a vast network, spread across multiple countries. They are modern, comfortable spaces where patients have access to innovative solutions, expert guidance, and personalized care and support. Our commitment and responsibility also extends to our people and our planet. We embrace diversity and recognize the impact we have on the world around us. Improving mobility can be a lifelong journey. And we are companions on that journey, committed to providing the best outcomes and highest patient satisfaction. We do this with a successful and growing portfolio of leading brands and a global network of talented teams, all driven by our shared purpose of helping people to live a Life Without Limitations®.

Founded: 2018

Company size: 1001 - 5000

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Job description

As an IT Support Engineer (m/w/d), you’ll ensure that our local IT infrastructure (hardware, networks, applications and office/warehouse environments) functions efficiently and reliably for both local and remote users. You will apply your technical expertise and follow global IT best practices to optimize and support our operations.

You will serve as the go-to person for IT related issues, working both independently and collaboratively, and will play a crucial role in supporting day-to-day IT operations as well as contributing to project execution.

Our patient care clinics make up a vast network, spread across multiple countries.

As an IT support specialist, you will join our journey in ensuring that IT infrastructure within the location functions both efficiently and reliably on a day-to-day basis for local/remote users and office environment.

While being part of our global IT servicedesk team. You report remotely to the IT Service Manager

Your tasks:

Provide first-line support to users, both remotely and onsite.
Deploy and maintain computer hardware, software, and peripheral devices.
Execute system installations, tests, and integrations.
Monitor and maintain system performance, reliability, and security.
Maintain up-to-date technical documentation.

Your tasks:

Vocational or Bachelors’ degree in a relevant field of education (preferably in IT).
At least 1 year of experience as an IT support engineer or similar position
Service minded, ‘hands on’, dedicated to the IT part of the organization
Flexible and willing to work at multiple company locations
have the ability to work collaboratively in a cross-functional team environment
Provide first-line support to users, both remotely and onsite.
Deploy and maintain computer hardware, software, and peripheral devices.
Execute system installations, tests, and integrations.
Monitor and maintain system performance, reliability, and security.
Maintain up-to-date technical documentation.

Who are you:

Vocational or Bachelors’ degree in a relevant field of education (preferably in IT).
At least 1 year of experience as an IT support engineer or similar position
Service minded, ‘hands on’, dedicated to the IT part of the organization
Flexible and willing to work at multiple company locations
have the ability to work collaboratively in a cross-functional team environment

Embla Medical is committed to sustainable business practices and renowned for positively impacting people‘s health and well-being

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.

Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).

Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.

Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.