Change Management Specialist

Job Summary:

Aptive seeks a Change Management Specialist to support the Department of Veterans Affairs (VA) in executing the Veterans Health Administration (VHA) Restructure for Impact and Sustainability Effort (RISE). This role supports enterprise-wide transformation to improve organizational alignment, stakeholder engagement, and high-quality Veteran care.

 

The Change Management Specialist supports change across RISE implementation workstreams, including impact assessments, stakeholder engagement, and adoption tracking. The role keeps stakeholders informed, engaged, and supported throughout transition activities. The Specialist supports development and execution of change strategies through change impact assessments, stakeholder needs identification, and targeted engagement approaches. The Specialist supports stakeholder engagement through outreach, gathers feedback, and applies sentiment analysis to assess readiness and adoption. Risk identification mitigates resistance and implementation challenges.

 

Primary Responsibilities:

The Change Management Specialist collaborates with program leadership, project managers, and workstream leads to ensure alignment of messaging and change activities across VHA Central Office (VHACO), Operations Centers, and Veteran Integrated Service Networks (VISNs). This includes supporting governance activities and tracking of adoption metrics and stakeholder engagement for reporting and continuous improvement.

Minimum Qualifications:

• Bachelor’s degree in Business, Public Administration, Organizational Development, or related field
• 6+ years of experience supporting change management and/or organizational transformation
• Experience supporting stakeholder engagement and communication efforts
• Strong organizational, analytical, and communication skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)

Desired Qualifications:

• Experience supporting Department of Veterans Affairs (VA) or Veterans Health Administration (VHA) initiatives and/or federal organizations
• Experience supporting large-scale transformation efforts
• Certification or training in change management methodologies (e.g., Prosci, ADKAR)

About Aptive:

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

 

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

 

Founded: 2012
Employees: 300+ nationwide

EEO Statement:

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

 

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.