Job Summary:
Aptive Resources is seeking a Management Analyst to support research program operations for the Department of Veterans Affairs (VA) Office of Research and Development (ORD) Partnered Research Program (PRP) under the Field Enterprise Research Support Services (FERSS) contract.
This role supports PRP’s mission of increasing Veterans’ access to clinical trials by providing administrative, analytical, and operational support to improve program efficiency and coordination. The position focuses on managing program tracking systems, supporting communication workflows, and maintaining organized documentation to ensure consistency, accuracy, and accessibility of program information.
The successful candidate will be highly organized, detail-oriented, and capable of supporting structured program processes while contributing to continuous improvement of administrative workflows and systems.
This is a part-time (approximately 20 hours/week), 100% remote position.
Primary Responsibilities:
- Manage, maintain, and organize program electronic filing systems (e.g., SharePoint) to ensure standardized, accurate, and easily retrievable documentation and correspondence.
- Support maintenance and use of electronic tracking systems, including data entry, updates, and generation of routine reports to support program operations.
- Monitor and manage the program’s shared electronic mailbox, including triaging incoming requests and routing information to appropriate stakeholders.
- Establish and maintain program distribution lists and contact databases to support effective communication and coordination.
- Coordinate meeting logistics, including scheduling, sending invitations, preparing agendas, and tracking attendance.
- Prepare and distribute meeting materials, and document formal and informal meeting minutes and action items.
- Support administrative processes related to the Confidential Disclosure Acknowledgement (CDA) process, including tracking, documentation, and coordination.
- Develop and maintain job aids, work instructions, and checklists to support standardization and continuous improvement of program processes.
- Generate correspondence, reports, and formatted documents using Microsoft Office and Adobe Acrobat tools.
- Support program operations by ensuring accuracy, completeness, and organization of files, records, and tracking systems.
- Communicate clearly and professionally with internal and external stakeholders to support timely completion of program activities.
Minimum Qualifications:
- Bachelor’s degree in business administration, public administration, health administration, research, or a related field.
- 4+ years of experience supporting program operations, administrative processes, or coordination activities in a professional environment.
- Experience managing electronic files and tracking systems (e.g., SharePoint or similar platforms).
- Proficiency with Microsoft Office Suite, including Word, Excel (e.g., formulas, basic charts), PowerPoint, Outlook, and Teams.
- Experience using Adobe Acrobat (Pro and/or Reader) to create and manage documents.
- Experience performing data entry and generating reports within established systems.
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and deadlines in a structured environment.
- Ability to work independently in a remote setting.
- Ability to obtain and maintain a public trust clearance.
- Legal authorization to work in the U.S.
Desired Qualifications:
- Experience supporting federal or VA programs.
- Experience supporting research programs, clinical trials, or healthcare-related initiatives.
- Familiarity with SharePoint site organization and document management best practices.
- Experience supporting meeting coordination and documentation in a professional environment.
- Experience maintaining contact lists, distribution lists, or stakeholder databases.
- Experience creating job aids, process documentation, or administrative SOPs.
- Familiarity with Power Apps or similar systems for data entry and tracking (no development experience required).
- Demonstrated ability to identify opportunities for improving administrative processes and workflows.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
About Aptive:
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012
Employees: 300+ nationwide
EEO Statement:
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
