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Logistics Sales Representative

Roles & Responsibilities

  • Minimum 3 years of work experience in customer service.
  • Sales experience with product, industry, and market knowledge.
  • Bachelor’s degree in business administration, marketing, or related discipline (or equivalent experience).
  • Understanding of basic accounting and business concepts.

Requirements:

  • Builds and maintains strong relationships with existing clients and prospects for new business opportunities.
  • Manages leads and customers in the company's CRM management system and coordinates orders with internal teams.
  • Closes on sales opportunities and solicits sales with new and existing customers; introduces new programs to customers.
  • Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.

Job description

Job Summary

As a Logistics Sales Representative, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You’ll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Logistics Sales Representative is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive.

Principle Duties and Responsibilities

Active selling

  • Builds and maintains strong relationships with existing clients and prospect new business opportunities.

  • Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.

  • Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication

  • Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.

  • Understands the market and keeps customers informed

  • Owns the customer relationship

  • Solicits sales opportunities with new and existing customers

  • Introduces new programs to customers

  • Closes on sale opportunities

  • Manages leads and customers in the Company’s CRM management system

  • Manages aged inventory and accounts receivable

  • Stays up-to-date with the latest industry trends to position SunOne Logistics as the go-to choice.

  • Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.

Strategic

  • Develops programs based off customer needs

  • Creates ongoing and growing business

  • Develops a plan for the business

  • Focuses on targets and updates through CRM management  

  • Focuses on meeting business plans

  • Conducts Customer Business Reviews

  • Introduces New product expansion/market

  • Prepares various reports and correspondence as required

  • Performs other duties as required

Training

We will provide the necessary training for you to:

  • Generate sales based on company standards and expectations.

  • Negotiate with customers to grow sales.

  • Understand the importance of gross margin and the company’s collection process.

Behavior

We expect you will be:

  • Demonstrates a strong entrepreneurial spirit

  • Responsible and trustworthy to work under little supervision

  • Highly motivated and enthusiastic

  • Good interpersonal skills and good communicator

  • Team player and goal-oriented

  • Reliable and maintain good attendance

  • Professional and respectful

  • Able to pass a drug test

Qualifications

Work Experience, Certifications and Education

  • Minimum 3 years of work experience in customer service.

  • Working experience in sales, preferably with product, industry, and market knowledge..

  • Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred

  • Understanding of basic accounting and business concepts.

  • Proficiency in the use of the English language in reading, writing, and speaking.

Competencies

  • Achievement, motivation and perseverance

  • Composure and resiliency

  • Influence and persuasion

  • Initiating action

  • Negotiating

  • Relationship building

 


The Company is an Equal Opportunity Employer.




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