Logo for UFP Industries

Logistics Sales Representative

Role overview

Qualifications

  • Minimum 3 years of work experience in customer service.
  • Sales experience with product, industry, and market knowledge.
  • Bachelor’s degree in business administration, marketing, or related discipline (or equivalent experience).
  • Understanding of basic accounting and business concepts.

Responsibilities

  • Builds and maintains strong relationships with existing clients and prospects for new business opportunities.
  • Manages leads and customers in the company's CRM management system and coordinates orders with internal teams.
  • Closes on sales opportunities and solicits sales with new and existing customers; introduces new programs to customers.
  • Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.

About the company

UFP Industries logo

UFP Industries

Wholesale

UFP Industries is a holding company whose operating subsidiaries – UFP Packaging, UFP Construction and UFP Retail Solutions – manufacture, distribute and sell a wide variety of products used in residential and commercial construction, packaging and industrial applications. Founded in 1955, the company has operations in North America, Europe, Asia and Australia.

Company details

Company typeXLarge
IndustryWholesale
Company size10001

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Job description

Job Summary

As a Logistics Sales Representative, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You’ll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Logistics Sales Representative is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive.

Principle Duties and Responsibilities

Active selling

  • Builds and maintains strong relationships with existing clients and prospect new business opportunities.

  • Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.

  • Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication

  • Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.

  • Understands the market and keeps customers informed

  • Owns the customer relationship

  • Solicits sales opportunities with new and existing customers

  • Introduces new programs to customers

  • Closes on sale opportunities

  • Manages leads and customers in the Company’s CRM management system

  • Manages aged inventory and accounts receivable

  • Stays up-to-date with the latest industry trends to position SunOne Logistics as the go-to choice.

  • Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.

Strategic

  • Develops programs based off customer needs

  • Creates ongoing and growing business

  • Develops a plan for the business

  • Focuses on targets and updates through CRM management  

  • Focuses on meeting business plans

  • Conducts Customer Business Reviews

  • Introduces New product expansion/market

  • Prepares various reports and correspondence as required

  • Performs other duties as required

Training

We will provide the necessary training for you to:

  • Generate sales based on company standards and expectations.

  • Negotiate with customers to grow sales.

  • Understand the importance of gross margin and the company’s collection process.

Behavior

We expect you will be:

  • Demonstrates a strong entrepreneurial spirit

  • Responsible and trustworthy to work under little supervision

  • Highly motivated and enthusiastic

  • Good interpersonal skills and good communicator

  • Team player and goal-oriented

  • Reliable and maintain good attendance

  • Professional and respectful

  • Able to pass a drug test

Qualifications

Work Experience, Certifications and Education

  • Minimum 3 years of work experience in customer service.

  • Working experience in sales, preferably with product, industry, and market knowledge..

  • Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred

  • Understanding of basic accounting and business concepts.

  • Proficiency in the use of the English language in reading, writing, and speaking.

Competencies

  • Achievement, motivation and perseverance

  • Composure and resiliency

  • Influence and persuasion

  • Initiating action

  • Negotiating

  • Relationship building

 


The Company is an Equal Opportunity Employer.




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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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