Role overview

Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field.
8 to 10 years of proven experience in talent acquisition, with a minimum of 2 years in a managerial or leadership role.
Translation and localization industry or BPO experience is a must.
Proficient in using HR software and Applicant Tracking Systems (ATS).

Responsibilities

Develop and implement effective recruitment strategies tailored to the needs of the Interpretation Industry.
Lead the full recruitment cycle, from job posting to candidate onboarding, while ensuring a positive candidate experience.
Collaborate closely with department leaders to understand their staffing needs and provide strategic hiring recommendations.
Build and maintain strong relationships with recruitment agencies and other external partners.

Key facts

Remote from: Mexico
Full time
Expert & Leadership (>10 years)
Recruiting Manager / Talent Acquisition Manager
English

Hard skills

Applicant Tracking Systems Full-Cycle Recruitment Recruitment Strategies Employee Onboarding Process Improvement Performance Analytics Performance Management Human Resources Information System (HRIS) Recruitment Software Candidate Relationship Management (CRM) Recruitment Strategies Stakeholder Communications Agency Law KPI Reporting

Other skills

Team Management
Distributed Team Management
Training And Development
Microsoft Office
Collaboration
Communication
Leadership
Time Management
Customer Service
Relationship Building

About the company

Future Group Translation Services

Language could be a barrier, we make it a facility Future Group Translation Services was founded in 1994 and in a few years the company became one of the largest global translation and localization companies. Currently, Future Group Translation Services employs over 1200 native, linguistically-competent translators with a global network of specialized resources. - Our global reach is growing.. Twelve "in-country" production and project management offices have made us easily accessible to many of our global clients. - Our technical infrastructure is growing.. Our relentless obsession with process improvement has enabled our clients to have implicit trust in the value of our services. - Our expertise is developing. Hundreds of diverse localization projects in more than 50 languages have given us valuable experience. Future Group Translation Services company provides translation and localization services for: - American and Western Europe languages (English, French, German, Spanish, …) - Asian\Pacific languages (Japanese, Thai, Malay, Vietnamese, Chinese, …) - Central Asian languages (Russian, Ukrainian, Uzbek, Armenian, ...) - Middle Eastern languages (Arabic, Farsi, Urdu, Dari, ...) - African Languages (Africans, Somali, Swahili, Zulu, …) - Eastern European languages (Turkish, Albanian, Bulgarian, Polish, …)

Company details

Company typeLarge

Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

About the Opportunity

As the Talent Acquisition Manager, you'll play a pivotal role in shaping our workforce. Your expertise will ensure that we identify and bring on board talented individuals who are as committed to quality and excellence as we are. With a focus on time management and customer service, you'll help us maintain our position as leaders in the industry.

Key Responsibilities: Talent Acquisition Leadership

Develop and implement effective recruitment strategies tailored to the needs of the Interpretation Industry.
Lead the full recruitment cycle, from job posting to candidate onboarding, while ensuring a positive candidate experience.
Collaborate closely with department leaders to understand their staffing needs and provide strategic hiring recommendations.
Build and maintain strong relationships with recruitment agencies and other external partners.
Utilise technical experience to enhance recruitment processes through innovative tools and methods.

Skills: Essential Qualities for Success

Team Management

Provide training, coaching, and resources to enhance the skills and effectiveness of the recruitment team.

Monitor team progress through regular meetings and performance tracking.

Address performance opportunities by creating and reviewing action plans.

Coordinate with regional talent acquisition teams and report on team KPIs to management.

Ensuring SLA Achievement:

Ensure that all open requisitions are handled within agreed Service Level Agreements (SLAs).

Maintain clear communication with Talent Acquisition specialists and hiring managers to ensure progress and priority alignment.

Prepare and submit regular reports on recruitment activities and SLA fulfillment to management.

Process Improvement

Identify improvement opportunities in the current recruitment process and implement changes to streamline operations.

Collaborate with hiring managers to ensure that recruitment processes meet their needs and improve candidate experience.

Monitor the impact of process changes and make adjustments as necessary to achieve continuous improvement.

Qualifications: What We're Looking For

Bachelors degree in Human Resources, Business Administration, or related field.
8 to 10 years of proven experience in talent acquisition, with a minimum of 2 years in a managerial or leadership role.
Translation and localization industry OR BPO experience is a MUST.
Proficient in using HR software, Applicant Tracking Systems (ATS)

Proficient in Microsoft Office.

What We Offer

Competitive salary with a performance-based bonus structure.
Comprehensive benefits package including health insurance, retirement plans, and more.
Opportunities for professional growth and career advancement.
Inclusive and supportive company culture.